Jim Ellis Buick GMC Mall of GA - Service Center

Courteous This was my first service at the location. Very impressive and friendly. Everything you expect and more is at your disposal while waiting for your veh This was my first service at the location. Very impressive and friendly. Everything you expect and more is at your disposal while waiting for your vehicle to get fixed. Worthed to drive all the way from Cumming. More

Top notch! Got me in right away & had a great kids area to entertain my 3 year old while I waited. This was my 1st service with my new car and by far the quickes Got me in right away & had a great kids area to entertain my 3 year old while I waited. This was my 1st service with my new car and by far the quickest and easiest experience I've ever had. More

My name is David, not Debbie as shown in my account I have tried since I bought my 2015 GMC truck to have the name on the account changed from Debbie to David. Service was good. I have tried since I bought my 2015 GMC truck to have the name on the account changed from Debbie to David. Service was good. More

Catalytic Converter Replacement Checked with Chris Stout, Service Advisor, when Check Engine light came on. He used a tool to determine problem was catalytic converter. He ordered pa Checked with Chris Stout, Service Advisor, when Check Engine light came on. He used a tool to determine problem was catalytic converter. He ordered part and scheduled replacement to be day part arrived. It took a little while for engine to cool off but new catalytic converter was installed while I waited. It was covered by warranty so only charge was for oil change at the same time. More

Car battery draining Good experience. They called to let us know what they found wrong before doing the work and how much it would costs and kept it overnight to check it Good experience. They called to let us know what they found wrong before doing the work and how much it would costs and kept it overnight to check it out the next morning because something was drawing the battery and didn’t charge extra. More

Oil Change and tire rotation The staff were very nice and the service was less than the time promised by. I appreciate people who stand by their word. Thank you Ron and David. The staff were very nice and the service was less than the time promised by. I appreciate people who stand by their word. Thank you Ron and David. More

See below. Service was great. Chris did an exceptional job of explaining things. Kristin was very good at arranging times of service. Both were very polite and Service was great. Chris did an exceptional job of explaining things. Kristin was very good at arranging times of service. Both were very polite and friendly. More

Experience They really know what they are doing and know their craft very well!! They never disappoint me! They treat me with courtesy and respect!!! I am very s They really know what they are doing and know their craft very well!! They never disappoint me! They treat me with courtesy and respect!!! I am very satisfied!! More

Great staff, service, and quick turn around The service staff are very friendly and the work performed was excellent. Corey is courteous, knowledgeable, and responds very quickly to any questio The service staff are very friendly and the work performed was excellent. Corey is courteous, knowledgeable, and responds very quickly to any question or request that I have. More

Excellent I was upset before coming to the dealership but speaking with David Gonzalez about my issue with my vehicle, I decided to purchase a set of 4 tires. I was upset before coming to the dealership but speaking with David Gonzalez about my issue with my vehicle, I decided to purchase a set of 4 tires. A bad experience turned out to be a great More