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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.3
2,052 Reviews

2,052 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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May 04, 2018

Always an easy and somewhat even enjoyable experience Thanks guys for always being so courteous with us. One time I actually got something on my shirt while I was waiting and the guys brought me a Jim Ell More

by SETH W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Seth, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We sincerely value your business and look forward to your next visit! Have an awesome day!

May 02, 2018

Awesome Service Always I have purchased three cars at this dealership The service is always great and timely and the advisers keep you informed.along the way. I receive More

by VP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Tipton, Chris Stout, David Gonzalez, Kaleb Dance
May 09, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for continuing to be a loyal customer. We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!

April 30, 2018

service Service performed in time specified by techician. All recommendations for my vehicle for the service to date were presented to me for authorization to More

by BONNIE.LUKE65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martin
May 02, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Bonnie, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 30, 2018

Great service as always. Chris Stout always takes great care of me. He addresses my needs and accommodates my schedule. I recommend him and Jim Ellis GMC to all of my friends. More

by DanH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stout
May 02, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Dan, thank you again for taking the time to let us know how we did. We hope you have a great day!

May 02, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Dan, thank you again for taking the time to let us know how we did. We hope you have a great day!

April 30, 2018

Routine Maintenance I bought my car from them and have been using their service center for months now. I always come back for the professional service and comfortable wai More

by Jman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stout
May 02, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

April 30, 2018

Great service Took my Canyon in for oil change and tire rotation. Experienced no problems. Chris Stout was great to work with as always. Service was completed in More

by MARTINJOFIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stout
May 01, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!

April 27, 2018

David always goes above and beyond Glad he is back - he is the best - very engaging and keeps you informed as to where things stand and what. Makes you, the customer, feel like you rea More

by Brian L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
May 01, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of Georgia

April 27, 2018

Above and beyond! Sean Garrett took great care of me. I felt like he was working for me, rather than the dealership! I left very happy, which is all you can ask. More

by HWPRESLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
May 01, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We're looking forward to your next visit with us!

April 27, 2018

Warranty work Multiple warranty issues; they didn’t stop til they isolated them all and fixed them. They were quick to give a loaner vehicle during repairs. Waiting More

by Suburbanfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Stout
May 01, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

April 26, 2018

All Good Have been coming here for quite a few years and always received good service. Good to see David is back. always nice to see a friendly face :-) More

by PERKINSGANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
May 01, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

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