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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,281 Reviews

2,281 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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May 02, 2018

Awesome Service Always I have purchased three cars at this dealership The service is always great and timely and the advisers keep you informed.along the way. I receive More

by VP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Tipton, Chris Stout, David Gonzalez, Kaleb Dance
May 09, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for continuing to be a loyal customer. We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!

April 30, 2018

Great service Took my Canyon in for oil change and tire rotation. Experienced no problems. Chris Stout was great to work with as always. Service was completed in More

by MARTINJOFIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stout
May 01, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!

April 30, 2018

Routine Maintenance I bought my car from them and have been using their service center for months now. I always come back for the professional service and comfortable wai More

by Jman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stout
May 02, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

April 30, 2018

service Service performed in time specified by techician. All recommendations for my vehicle for the service to date were presented to me for authorization to More

by BONNIE.LUKE65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Martin
May 02, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Bonnie, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 30, 2018

Great service as always. Chris Stout always takes great care of me. He addresses my needs and accommodates my schedule. I recommend him and Jim Ellis GMC to all of my friends. More

by DanH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stout
May 02, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Dan, thank you again for taking the time to let us know how we did. We hope you have a great day!

May 02, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Dan, thank you again for taking the time to let us know how we did. We hope you have a great day!

April 28, 2018

Warranty work Multiple warranty issues; they didn’t stop til they isolated them all and fixed them. They were quick to give a loaner vehicle during repairs. Waiting More

by Suburbanfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Stout
May 01, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

April 27, 2018

Great experience and customer service The team was accommodating and friendly. They addressed all my concerns and recommended the best action plan to move forward. Great experience overal More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher - shuttle services, David Gonzalez
Apr 30, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take Care!

April 27, 2018

David always goes above and beyond Glad he is back - he is the best - very engaging and keeps you informed as to where things stand and what. Makes you, the customer, feel like you rea More

by Brian L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
May 01, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of Georgia

April 27, 2018

Above and beyond! Sean Garrett took great care of me. I felt like he was working for me, rather than the dealership! I left very happy, which is all you can ask. More

by HWPRESLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
May 01, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We're looking forward to your next visit with us!

April 26, 2018

Pleasant experience I have been coming to Jim Ellis for about 5 years for general maintenance. Everyone has been helpful,friendly,and knowledgeable. The same has been for More

by Happy Nana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gonzalez
May 01, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you, and have a fantastic day!

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