Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,317 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
This was one visit to the service center that went smoothly. Melissa was very thorough and very attentive and very accommodating. I do believe I overpaid for the service, but that is the norm at deale smoothly. Melissa was very thorough and very attentive and very accommodating. I do believe I overpaid for the service, but that is the norm at dealerships. More
Charles did everything asked of him. The truck I purchased from you guys has been a complete lemon. It's constantly been in the shop for a multitude of warranty claims, including a trans The truck I purchased from you guys has been a complete lemon. It's constantly been in the shop for a multitude of warranty claims, including a transmission replacement. It's a 2020 GMC Canyon. In three years it's already had roughly $15,000 worth of failures. I'm afraid It will not last much longer, and that's a huge disappointment in investment. More
Amazing staff and service! Each time I’ve come, the service time was fast and I even got a video update of my car before they were done! Awesome dealership! Each time I’ve come, the service time was fast and I even got a video update of my car before they were done! Awesome dealership! More
I always have a great experience with the service department at Jim Ellis. Great customer service and great environment to wait on your vehicle to be serviced. department at Jim Ellis. Great customer service and great environment to wait on your vehicle to be serviced. More
Nice people. Great environment. But I must say at $895 for the 45k service is totally ridiculous. Basically oil change, tire rot, replace filters, and check fluid Great environment. But I must say at $895 for the 45k service is totally ridiculous. Basically oil change, tire rot, replace filters, and check fluid levels. I don't think I'd have anything but warranty work done at those prices. More