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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,335 Reviews
Call Service Center (770) 872-6272

2,335 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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February 18, 2024

Very attentive I liked the video. No No No No No No No No No More

by Ppinsker
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
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Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

February 17, 2024

Everything was great! James was terrific! Dealership was nice and clean. We were in and out in no time! Jim Ellis dealerships are the best!!! More

by Ryanasmer
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
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Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

February 17, 2024

Fantastic to work with, they called me to inform how everything was going so I did not have to call them or sit and wait More

by Tom@drinkblocks.com
Recommend Dealer
Yes
Employees Worked With
Charles in service
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Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful!

February 17, 2024

My vehicle was delivered back to me the day that James Stecker gave me Other than missing the oil change that I wanted to be done while my vehicle was in the shop my experience was excellent More

by ANTNYMC
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
Report | Print
Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 16, 2024

2 hours for an oil change only seems very long. Double what it has been in the past. More

by iwanttodeal
Recommend Dealer
No
Employees Worked With
James Stecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
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Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 15, 2024

Good I am a loyal customer - only car dealership and service department I trust with my car and my purchases More

by LWILSON1958
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
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Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

February 15, 2024

They are fantastic! ordered parts provided a loaner car and got it done when promised. More

by amberc65
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
Report | Print
Feb 16, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

February 14, 2024

It was fine. Have to go back because the part needed for the repair was not in stock More

by SKTHOMAS01
Recommend Dealer
Yes
Employees Worked With
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa
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February 13, 2024

Easy and convenient Seemed very knowledgeable and helpful. Thanks Thanks for your help and I will be back More

by Lanewooten
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
Report | Print
Feb 16, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi, your wonderful feedback and rating mean a lot to us.

February 10, 2024

It was very good from now on I'll get my car service at the dealer More

by dallstate
Recommend Dealer
Yes
Report | Print
Feb 16, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful!

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