Jim Ellis Buick GMC Mall of GA - Service Center

Ed was great at getting my appointment set for a time that was convenient. He also kept me informed as my service was being completed that was convenient. He also kept me informed as my service was being completed More

On time service, any issue was explained. Will be back for any services needs. Thank you! Will be back for any services needs. Thank you! More

I liked that they are using video to tell you about what they find while servicing the car. They have always been friendly and courteous during my service visits. they find while servicing the car. They have always been friendly and courteous during my service visits. More

They always get my car done on time , they also provide excellent customer service anytime I visit. Thank you guys excellent customer service anytime I visit. Thank you guys More

Quick, efficient and always a smile! ! Well done Not the first time or the Last time will use this shop! ! Well done Not the first time or the Last time will use this shop! More

My service advisor is top notch! Always answers my questions and gets my truck serviced in a timely manner. Always upfront on what’s going on and services needed done. Would recommen Always answers my questions and gets my truck serviced in a timely manner. Always upfront on what’s going on and services needed done. Would recommend Jim Ellis Buick GMC Mall of GA. More

The part required to fix my vehicle is out of stock and the car is drivable. They were very apologetic, but I know the parts issue is out of the dealer’s hands. the car is drivable. They were very apologetic, but I know the parts issue is out of the dealer’s hands. More

Good, but overpriced. An empty aerosol can of interior cleaner was left under the drivers seat. An empty aerosol can of interior cleaner was left under the drivers seat. More

The service department was excellent, knowledgeable & accommodating. Melissa was very helpful while keeping the service charges within my budget. accommodating. Melissa was very helpful while keeping the service charges within my budget. More