Jim Ellis Buick GMC Mall of GA - Service Center

The customer experience can definitely improve here. I was happy with the completion of services down on my car though. I was happy with the completion of services down on my car though. More

The service was great and done as expected. The customer service was good and very helpful. The customer service was good and very helpful. More

Charles Prayor set the standard for customer service! ! The techs working on my truck displayed exceptional critical thinking in solving the problem!! Thank you, JE Team!!! ! The techs working on my truck displayed exceptional critical thinking in solving the problem!! Thank you, JE Team!!! More

Melissa Toole was absolutely amazing. Very knowledgeable, assisting, and super helpful. Will come back thanks to Melissa. Have been servicing my vehicle here for many years and she gave m Very knowledgeable, assisting, and super helpful. Will come back thanks to Melissa. Have been servicing my vehicle here for many years and she gave my insight know one else has!!!! Top notch service to say the least! More

Great service, have used them for 6 years. Clean waiting room, very accommodating. They will also provide a loaner if you don't want to wait. Clean waiting room, very accommodating. They will also provide a loaner if you don't want to wait. More

Thank you so much for my oil change. It's been a while since I had one. I need to drive more. Ed was very understanding & answered my questions.. It's been a while since I had one. I need to drive more. Ed was very understanding & answered my questions.. More

This report points towards the department that handles license plate, I was pulled over by Suwannee police dept for having expired license plate sticker, being black and what’s going on in our nation with license plate, I was pulled over by Suwannee police dept for having expired license plate sticker, being black and what’s going on in our nation with blacks being stopped by police left me very uncomfortable and this could have been prevented according to state dmv. More

Good and timely service. Kori was polite and served me well for first servicing . Will come back for all service. Kori was polite and served me well for first servicing . Will come back for all service. More

Please write at least 15 words in this box, minimum. That's right, fifteen words! That's right, fifteen words! More

I received great customer service from the service department at Jim Ellis Buick Mall of GA. department at Jim Ellis Buick Mall of GA. More