Jim Ellis Buick GMC Mall of GA - Service Center

Excellent Customer Service. All the staff are very polite, respectful and willing to go above and beyond. This dealership truely values its customers. All the staff are very polite, respectful and willing to go above and beyond. This dealership truely values its customers. More

Good customer service , polite staff , easy to make an appointment. Very clean and well maintained dealership appointment. Very clean and well maintained dealership More

Great service clean and quick did have an issue with a service advisor can’t remember name cause he was most interested in me arriving late for my appointment vs welcoming me on my first time at the servi service advisor can’t remember name cause he was most interested in me arriving late for my appointment vs welcoming me on my first time at the service area but over all Melissa Tool was amazing recommend her and will ask for her from now on !! More

Always great and timely service. Nice waiting area. Communicates the issue and pricing for service thoroughly. Nice waiting area. Communicates the issue and pricing for service thoroughly. More

Service was good, surprised about high pricing for aero e and accessories for my GMC Denali and accessories for my GMC Denali More

Great timely service. Appointment was kept as scheduled. Service to my vehicle was performed as anticipated. Customer service was well done. Appointment was kept as scheduled. Service to my vehicle was performed as anticipated. Customer service was well done. More

Other than the high price for an oil change, the service person was very nice and she was helpful. The waiting room was clean, comfortable and well stocked with drinks and snacks for clients. person was very nice and she was helpful. The waiting room was clean, comfortable and well stocked with drinks and snacks for clients. More

My vehicle was inspected and got some recommendations that will keep the vehicle in good condition. Excellent service. that will keep the vehicle in good condition. Excellent service. More

Too many hidden fees. Work was done in timely manner. Service dept. was very pleasant to deal with. Work was done in timely manner. Service dept. was very pleasant to deal with. More

They are very slow. Come tell you you have about 20 minutes left turns out to be 45 minutes 😔 Come tell you you have about 20 minutes left turns out to be 45 minutes 😔 More