Jim Ellis Buick GMC Mall of GA - Service Center

They did a good job and fixed another problem iwas having after I asked them to fix fix after I asked them to fix fix More

The staff is always helpful and accommodating! They typically go over and beyond for customers! They typically go over and beyond for customers! More

Made appointment and got there 15 min early. Took 4 hours when the mentioned it would take 1 and a half. Took 4 hours when the mentioned it would take 1 and a half. More

Quick Service and everything was explained once they finished my car. Great Customer Service and no service done without asking finished my car. Great Customer Service and no service done without asking More

The staff is very tuned in to buyer’s need and goes the extra steps to ensure customers are informed & satisfied, thoroughly. Out of all my years of purchasing a vehicle, this was the first time I’ve exper extra steps to ensure customers are informed & satisfied, thoroughly. Out of all my years of purchasing a vehicle, this was the first time I’ve experienced a sales manager approaching and greeting a customer outside while checking out the merchandise and readily provided required services. Sammy, promptly, listened to our needs & got us into see a salesman. Harrison, our sales man provided excellent professional services which resulted in my husband and I purchasing our luxury vehicle. We were very satisfied with the care and overall support provided throughout services rendered. Ultimately, this has been the one and only time I can truly say, “the pleasure was all mine.” More

Young Charles was very courteous and professional. The work was done in a timely manner and I was on my way home satisfied. Thank you all. John Gamber The work was done in a timely manner and I was on my way home satisfied. Thank you all. John Gamber More

Other than the length of time it took for an oil change, service was great! I was there on time for my appointment but I was there about 2hrs. service was great! I was there on time for my appointment but I was there about 2hrs. More

Thanks for proving lounge area with water and comfy seats. Still, it felt a little sad in there. seats. Still, it felt a little sad in there. More

Excellent customer service by Charles Prayer. He was very knowledgeable and very helpful concerning my needs to repair my car. He was very knowledgeable and very helpful concerning my needs to repair my car. More

This dealership is top notch! The team is extremely professional and very customer focused. They keep you informed and are very thorough. Highly recommend. The team is extremely professional and very customer focused. They keep you informed and are very thorough. Highly recommend. More