Jim Ellis Buick GMC Mall of GA - Service Center

Ed Barnes is always very professional and accommodating to his customers. I usually wait on my car snd he keeps me informed. to his customers. I usually wait on my car snd he keeps me informed. More

Was able to quickly take care of the issues of concern in a very professional manner. a very professional manner. More

I have had a great experience at the dealership. Most recently both visits were unplanned- and I was able to get prompt appts. Ed was really great at the last visit- I appreciate his wonderful demea Most recently both visits were unplanned- and I was able to get prompt appts. Ed was really great at the last visit- I appreciate his wonderful demeanor! More

Prices are egregious but location is convenient! I am indifferent about the dealership and service department I am indifferent about the dealership and service department More

Kori really didn't seem interested she and another associate seemed busy on their phones. She looked up my reservation I told her I'd be in the waiting area. She never came and discussed my vehicle wi associate seemed busy on their phones. She looked up my reservation I told her I'd be in the waiting area. She never came and discussed my vehicle with me. Thankfully another advisor answered my questions. When it was ready the paper mats and plastic was in my vehicle. I disposed of them myself. More

I had an appointment for an oil change and some other issues. He kept the car there for almost 2 days and nothing was done. issues. He kept the car there for almost 2 days and nothing was done. More

The service person who helped me Charles was very personable and caring. He treated me with the up most respect and assured me my vehicle would be taken care of. Your dealership is clean and spacious personable and caring. He treated me with the up most respect and assured me my vehicle would be taken care of. Your dealership is clean and spacious. I felt like I was appreciated as a customer. I would recommend your dealership to my relatives and friends. More

Takes pride in his job. Goes above and beyond to meet the needs of his customers. Goes above and beyond to meet the needs of his customers. More

This dealership keeps me updated on anything that my car needs & doesn’t force any decision on me. They allow me to comfortable make a wise decision on my own. needs & doesn’t force any decision on me. They allow me to comfortable make a wise decision on my own. More

This Buick did an excellent job in maintenance and communication. Big shout out Charles Prayor was the representative who assisted me communication. Big shout out Charles Prayor was the representative who assisted me More