Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,294 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
Oil change went fast and service advisor kori was very nice and helpful. Will be back again nice and helpful. Will be back again More
It's always a pleasurable experience and quality service provided with the team. Thank you all. provided with the team. Thank you all. More
I Worked with Ed in service and had a great experience. He was honest and upfront throughout the whole process. I can honesty say it was the best experience I’ve had a service department. Thanks Ed! He was honest and upfront throughout the whole process. I can honesty say it was the best experience I’ve had a service department. Thanks Ed! More
Had a great vehicle purchasing experience. Brought it in for tint on the front windows and everything went smooth. Brought it in for tint on the front windows and everything went smooth. More
Over $100 for an oil change. Did not even include a tire rotation. Are you out of your frickin minds?? Never again will I use any of your facilities for sales or service. What a Did not even include a tire rotation. Are you out of your frickin minds?? Never again will I use any of your facilities for sales or service. What a complete ripoff!!!! More
Always very professional and do great work. Appreciate the courteous way everything was explained to me. Love the way they. Always let me know what’s needed. Appreciate the courteous way everything was explained to me. Love the way they. Always let me know what’s needed. More
Very unhappy with the service I received at this dealership. I took my vehicle in for a auto body repair item twice in a 2 week period. When .I went in for the repair I stood at the customer servic dealership. I took my vehicle in for a auto body repair item twice in a 2 week period. When .I went in for the repair I stood at the customer service entrance for approximately 5 minutes before anyone acknowledged my presence.Then three different service advisors gave me misleading information about my repair over a 4 day period of me calling to inquire about my vehicle. Needless to say they kept my vehicle for a week. I was inconvenienced and no one cared I’m still waiting on the service manager as I write this review to give my a call I never received. Happy to take my business elsewhere . More