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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,307 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,307 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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August 17, 2022
I have used this dealership service for many years and found them to be excellent overall. Occasionally the wait time has been exceeded but not by much. I highly recommend them found them to be excellent overall. Occasionally the wait time has been exceeded but not by much. I highly recommend them More
by JBK
Verified CustomerEmployees Worked With
Jorge Banos Jr
August 17, 2022
Service was excellent. Service writer went above and beyond. Helped get the warranty company to pay for my repairs when they didn’t want to Service writer went above and beyond. Helped get the warranty company to pay for my repairs when they didn’t want to More
by Robert J
Employees Worked With
August 16, 2022
there was bo solution for our 2022 GMC Yukon when there have been constant issues with a brand new vehicle the service department should contact sales in order to initiate the buy back process instead of l have been constant issues with a brand new vehicle the service department should contact sales in order to initiate the buy back process instead of leaving it up to the consumer to remind them of the continued issues that a vehicle is facing.. More
by ATERRY222
Employees Worked With
August 13, 2022
Did a great job on my service of 90 thousand mile checkup and service of my car and service of my car More
by LUCYWAYNE2
August 13, 2022
Greeted immediatly at the service entrance. Appointment and requirement completed and service finished in about an hour. Great service as always, Ive always gotten great treatment at J. Ellis Appointment and requirement completed and service finished in about an hour. Great service as always, Ive always gotten great treatment at J. Ellis MOG. More
by JLHOERIG
Employees Worked With
Jorge Banos Jr
August 10, 2022
Left our floor mats covered in oil? Inspection of new battery installation noticed the cables were not attached?? Absolutely poor work!!! Inspection of new battery installation noticed the cables were not attached?? Absolutely poor work!!! More
by Brgaction
Employees Worked With
August 09, 2022
The people were great. The service was great. The only bad thing was the parts delay which had nothing to do with James. The service was great. The only bad thing was the parts delay which had nothing to do with James. More
by Dakota
Employees Worked With
August 09, 2022
Long and the short of it is I had an appointment to get my oil changed, and it took them over 2 hours to complete the work. Had I just walked up that would be ok but with an appointment it should be 30 or my oil changed, and it took them over 2 hours to complete the work. Had I just walked up that would be ok but with an appointment it should be 30 or 45 minutes tops to get me in and out for a simple oil change. They did however take the time to look at everything under the hood and “recommend” additional services that totaled over $800. I declined of course. My car is 2 years old with only 30k miles on it. More
by CAMGARRETT
Employees Worked With
I have no idea who I worked eith
