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Jim Ellis Chevrolet of Atlanta - Service Center

Atlanta, GA

4.4
2,769 Reviews
Call Service Center (678) 585-2314

2,769 Reviews of Jim Ellis Chevrolet of Atlanta - Service Center

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September 12, 2024

This is the WORST dealership I’ve ever been too. I’d never recommend anyone to go here More

by Kayla knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Loan Pham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Kayla, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (770) 457-8211 at your earliest convenience to discuss how we can turn this experience into a positive one.

September 11, 2024

Good job. Very straight forward service. Wait time wasn't an issue. Will visit this Dealer service center again. More

by PJMASTOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Jim Ellis Chevrolet of Atlanta responded

PJ, Thank you! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

September 09, 2024

Vlad was great, i had a easy in and out experience where he clearly communicated everything with me. More

by AUSTIN.MOCNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Jim Ellis Chevrolet of Atlanta responded

We are very happy to have provided you with such a positive experience, Austin! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

September 08, 2024

Working with Jim Ellis and Jaylan was a wonderful experience! This was our first time ordering a vehicle and we were kept up to date each week along the way. Our delivery day was perfect! Kalo in fin More

by TECHFANS
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kalo Brantley
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Sep 09, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

Sep 10, 2024 -

Jim Ellis Chevrolet of Atlanta responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2024

Mister Kochebey and his team are very professional and respectful people!I always find a way to leave Jim ellis with satisfaction! Thank you More

by MEHSASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elise Schaaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Caicedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Theriault
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Sep 05, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for your kind words for our team, especially Vladimir Kochubey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

August 31, 2024

Reggie Stagmaier is a true asset to your Co Very patient walked us thru everything that the vehicle is capable of GREAT BEST Can’t say enough about Reggie More

by LINTON
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Stagmeir
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Sep 02, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Reggie delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

August 31, 2024

Didn’t keep me up to date on car, and Jim Ellis kept my car a month not even offered a loaner. More

by CLIFF_GRANT11
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicolas Caicedo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Theriault
Report | Print
Sep 05, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for your review, Cliff. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

August 30, 2024

eli’s was great. vlad is great. i just hope i stay with chevy when i trade my tahoe in. right now its lexus. but maybe chevy sales can get in the game. More

by mattjjjardina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

August 29, 2024

Very efficient and responsive. We will definitely use Jim Ellis Again. People were very nice too. More

by will.lovell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for your very kind review, Will. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

August 28, 2024

Excellent service trip to the dealer. All of the employees were friendly and smiling. My service weliter was excellent ands kept me informed several times. The customer lounge was great. I More

by ERICRUNYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kalo Brantley
Report | Print
Aug 28, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your feedback with us, Eric. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again! Expect the Best! Service Manager Mr. David Theriault

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