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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,551 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,551 reviews

June 15, 2024

First time here. Great service from the moment i arrived. Diane Bell was very helpful. More

by manicaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
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Jun 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi Manicaja, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

June 15, 2024

This place was clean and the staff was really friendly, they took care of my car in which it didn't take all day to service. More

by Angela Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi Angela, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

June 15, 2024

Courteous sign in, followup on status done in timely manner. No hassles.Quick appt. to have service done. More

by kathyjeangk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norris Burns
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Jun 15, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

June 15, 2024

Absolutely the best experience I have ever had purchasing a new vehicle!!! I highly recommend purchasing a new vehicle from jack! More

by szonsa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you for sharing your experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

June 14, 2024

He was very thorough and moved as fast as possible to help me get to dinner with my son. 😁 More

by Dianne Eubanks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhon Lee
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Jun 15, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi Dianne, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

June 14, 2024

I had a great experience shopping with them . They also provided me the best rates! More

by Wangura126
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Garman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfredo Ospina
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Jun 15, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

June 14, 2024

Great customer service, very efficient and communication was excellent. Two recall updates were completed on my 2021 Kia Telluride SX. More

by Tinawrightsrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

June 14, 2024

Mackenzie, was through, pleasant to work with. Responded timely to my questions and delivered the car to my home. She set up my phone connection and the digital wallet upon delivery. All in al More

by MARK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience, Mark! Please let us know if there is ever anything else we can do for you! Safe travels!

June 14, 2024

Terrible communication and customer service. Did not return any phone calls, was given the run around every time that I called. Was told 2-3 days for work to be completed, ended up being 10. Whe More

by erinmaureenredmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Misty M.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
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Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for expressing your honest concerns with us. We are disappointed to you have left our dealership feeling this way and we would appreciate the opportunity to make this up to you. Please give us a call at (404) 445-2636 and we will do our best to make this better. We hope to hear from you soon.

June 13, 2024

Great dealer and service center. Always timely service and promises delivered. I would like to give this a high recommendation. More

by etzel.ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unkmown
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Jul 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Hello, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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