Jim Ellis Kia of Kennesaw - Service Center

Average Do not care for dealerships in general Like Kias but do not care for this or any other dealership but do not care for this or any other dealership More

Had an awesome experience with Diana. She was a darling, very professional and courteous making sure customers were comfortable and she even passed out snacks...lol The work done was top She was a darling, very professional and courteous making sure customers were comfortable and she even passed out snacks...lol The work done was top notch. More

Diana is great. She provided Excellent Customer Service both verbally and in person. She did not over promise and under deliver. She provided Excellent Customer Service both verbally and in person. She did not over promise and under deliver. More

Great service all around. Got me in and out in less than two hours. Comfortable waiting area. Got me in and out in less than two hours. Comfortable waiting area. More

Out of all the dealerships that I had contacted about my issues with my car, this was the only one able to get my car fixed without a long wait. Ms. Diana was the best. issues with my car, this was the only one able to get my car fixed without a long wait. Ms. Diana was the best. More

Mark was super helpful! I just showed up on a Saturday needing help as my battery died on me and he squeezed me in with no problem! The prices here were very comparable! The I just showed up on a Saturday needing help as my battery died on me and he squeezed me in with no problem! The prices here were very comparable! The waiting area is comfortable with snacks and drinks readily available!👍🏼 More

I trust Jim Ellis for my purchase, as well as my maintenance. The service team is efficient and reliable, with great communication skills. maintenance. The service team is efficient and reliable, with great communication skills. More

I waited 10 minutes after arriving for anyone to help me and then my car sat in the garage for an hour before they took it to be serviced. and then my car sat in the garage for an hour before they took it to be serviced. More

Nice place, staff is friendly. My issue is mainly with the warranty bought with the car. Platinum was supposed to cover everything including labor. Warranty company doesnt do what My issue is mainly with the warranty bought with the car. Platinum was supposed to cover everything including labor. Warranty company doesnt do what it agreed to do, wont cover some things its supposed to and dealer doesnt do some work required to fufill their end. Not the peace of mind I thought I was getting. Still a nice place and would possiby buy a car there again, just would never purchase their extras. More

Very helpful and nice! They got my car in and out and back on the road a happy customer! They got my car in and out and back on the road a happy customer! More