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Jim Ellis Maserati
Atlanta, GA
169 Reviews
Jim Ellis Maserati is a proud member of the Jim Ellis Automotive family, an automotive group consisting of 20 dealerships and 17 brands, serving metro Atlanta drivers since 2012. Jim Ellis Maserati was awarded for their customer service experience, ranking No. 1 in the district in 2022 for customer experience in sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 169 reviews
March 07, 2024
Thank you Mr Jamal Diamond! Great service! Will be back again next time I need additional assistance Great service! Will be back again next time I need additional assistance More
by Troydvs
Employees Worked With
Helpful March 07, 2024
Jamal has been helping me get car service. This is my second Maserati. And I trust Him. Very pleased with the service. Thanks Jamal This is my second Maserati. And I trust Him. Very pleased with the service. Thanks Jamal More
by jwmsr52
Employees Worked With
February 21, 2024
Raychel at Jim Ellis Maserati was amazing! Knowledgeable about the cars, patiently answered all my questions, worked with me to get the right price, and even came in on her day off to help me! Knowledgeable about the cars, patiently answered all my questions, worked with me to get the right price, and even came in on her day off to help me! Could not recommend her or the dealership more. More
by Isabelsand
Employees Worked With
Raychel Castro
February 20, 2024
I recently had the pleasure of working with Raychel at Jim Ellis Maserati and I couldn't be happier with the experience. From the moment I walked in, Raychel greeted me warmly and took the time to underst Jim Ellis Maserati and I couldn't be happier with the experience. From the moment I walked in, Raychel greeted me warmly and took the time to understand exactly what I was looking for in a vehicle. Their knowledge about the cars on the lot was impressive, and they patiently answered all of my questions, ensuring I felt confident in my decision. Raychel made the entire process smooth and stress-free, and I left feeling like I got a great deal on the perfect car for me. I highly recommend Raychel and Jim Ellis Maserati to anyone in the market for a new vehicle. Thank you for the exceptional service!" More
by Gvaloti
Employees Worked With
Raychel Castro
February 18, 2024
I'm 60 years old and I have dealt with dozens of dealerships in my life and Jim Ellis is the worst dealer I ever seen. Super bad service, unfriendly and incompetent staff. Big big mistake also to bu dealerships in my life and Jim Ellis is the worst dealer I ever seen. Super bad service, unfriendly and incompetent staff. Big big mistake also to buy Maserati. xxxxty car. next day after I purchased it brand new I started having major problems with suspension. I took it twice to the dealer they kept lying to me saying it was a software update issue. They kept the car 18 days and the problem is still there. on top they didn't even have the courtesy to clean my car before giving it back to back to me. Big huge difference between Jim Ellis dealers and and Penske. More
by noury
January 31, 2024
I had the absolute best service and day working with Raychel. She was patient and very thorough. Also, Kapelton was a wizard in the finance department. I am extremely happy with my purchase. I have a Ma Raychel. She was patient and very thorough. Also, Kapelton was a wizard in the finance department. I am extremely happy with my purchase. I have a Maserati!! More
by Dana Gordon
Employees Worked With
Raychel and Kapleton
January 29, 2024
Completely flawless experience before, during and after sale. Raychel was very knowledgeable about product and very easy to work with. Adam was awesome as Sales Manager. Both were patient and low-pressu sale. Raychel was very knowledgeable about product and very easy to work with. Adam was awesome as Sales Manager. Both were patient and low-pressure, recognizing I am new to the brand. Post-sale Service Consultant Jamal has been great. Would definitely do business with each of them and Jim Ellis again. More
by jimmybohn
