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Jim Ellis Maserati

Atlanta, GA

4.9
169 Reviews
Jim Ellis Maserati is a proud member of the Jim Ellis Automotive family, an automotive group consisting of 20 dealerships and 17 brands, serving metro Atlanta drivers since 2012. Jim Ellis Maserati was awarded for their customer service experience, ranking No. 1 in the district in 2022 for customer experience in sales.
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5855 Peachtree Blvd.

Atlanta, GA

30341

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Showing 169 reviews

July 31, 2023

Mr Diamond delivers great service and communicates well! He is definitely a #Diamond! Thank you for such a great experience every time I schedule my car service! More

by FeelHisPresenceministries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Jim Ellis Maserati responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

July 29, 2023

Rachel Castro made made my first Maserati buy AWESOME thank you again I'll be back More

by robert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachyl Castro
Aug 02, 2023 -

Jim Ellis Maserati responded

Hi Robert, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

July 25, 2023

Great Service and great job. I will continue to use you guys. Jamal was excellent in explaining and getting my car repaired. Thanks More

by MarcusFann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Jim Ellis Maserati responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

July 25, 2023

Let me start by saying I would rather have a teeth pulled than shop for a vehicle simply because of the traditional haggling back and forth. But after speaking with Jamal Diamond, Service Advisor who was ove More

by Mary Brooks Green
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Somphet Bounthvong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annise Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kapleton Forest was equally phenomenal and professional
Jul 28, 2023 -

Jim Ellis Maserati responded

Hi Mary, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

July 24, 2023

Adam Rich as super thorough in explaining all I needed to know about additional warranty. Wow! Rachel Castro and Adam Rich, a winning team! More

by Katie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Rich
Jul 31, 2023 -

Jim Ellis Maserati responded

Hi Katie, we're happy you found our staff so supportive during your experience here at Jim Ellis Maserati. Please don't hesitate to reach out if there's anything additional we can do for you.

July 22, 2023

Our experience with Raychel Castro was fantastic! She was ready for our appointment, knowledgeable about the vehicle, and such a pleasure to work with! Car buying can be difficult, but Raychel made i More

by uscdancerm27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raychel Castro
Jul 24, 2023 -

Jim Ellis Maserati responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Maserati, we value our customers and we look forward to seeing you on your next visit. Take care!

July 22, 2023

Raychel made the car buying experience a pleasure. She was knowledgeable and attentive. She and Adam were very communicative and even worked with finance to get us the best APR available. Thank you an More

by Rogerphilmon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Castro
Jul 24, 2023 -

Jim Ellis Maserati responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

June 28, 2023

Raychel was awesome, great customer service and she gave me all the information I needed. Adam in Finance went that extra mile for me and I will always be grateful. They both made the process so much easier More

by Tifjones334
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Raychel Castro & Adam
Jun 30, 2023 -

Jim Ellis Maserati responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

June 26, 2023

The dealer provided great customer service. Explained in detail issues and services that needed to be done. Ensured I was satisfied with my services. I hope to continue working g with this serv More

by wvgold
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Jim Ellis Maserati responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! Please let us know if there is ever anything else we can do for you! Safe travels!

June 05, 2023

I went to the Maserati dealership because I had a problem with my car. Service advisor Jerry Rinehart was very kind. jerry is very comfortable and treats guests well. thank you More

by Anna seo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry rinehart
Jun 07, 2023 -

Jim Ellis Maserati responded

Hi Anna, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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