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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,172 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,172 reviews

August 26, 2020

I was close by the dealership when my CX5 dashboard lit up like a Christmas tree. I knew that I wanted to purchase another CX5 and planned to do such within 30 days. I was able to drive directly to the More

by AMILLS4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2020 -

Jim Ellis Mazda Marietta responded

Thank you for your kind review; we are happy to pass along your comments to Mike! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2020

Eddie was very professional and explained the service being performed on my car. He helped prioritize the services needed on my car, which help me budget accordingly. More

by DW.TRAMMELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2020 -

Jim Ellis Mazda Marietta responded

Thank you for your kind review; we are happy to pass along your comments to Eddie! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2020

Great experience! Everything was easy and quick. Finance was quick and easy with warranty selection. Left with a great experience and a great car! Thanks again! More

by MSTRICKLAND2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johara Smith
August 20, 2020

We went in looking to buy my daughter her first car. I knew very little about Mazda. The complete experience was awesome. Mike was very knowledgeable and friendly, listening very closely to our needs a More

by cmcarr0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2020 -

Jim Ellis Mazda Marietta responded

We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 20, 2020

Professional, friendly Advisor and other staff. Good communication before, during and after service. Estimate of cost accurate. Covid-19 protection in place with masks, etc. More

by ZHANNAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brunno Nakamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Daryl NeSmith General Manager

August 19, 2020

Great friendly service and they are very Covid-19 conscious. The car was ready when promised and the pickup was very smooth and efficient. Would come back again. More

by keith_berger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Aug 23, 2020 -

Jim Ellis Mazda Marietta responded

Keith, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

August 17, 2020

We had a wonderful experience purchasing our new CX9 at this Jim Ellis Marietta Everyone was engaged and happy to meet our requests. Feroze our Mazda sales specialist was so great and the Manager TOS as we More

by mssred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feroze Iqbal
Aug 20, 2020 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us, Mssred! Thank you and we look forward to serving you in the future.

August 17, 2020

Dealership has been taking care of my 2 cars since 2013 when I bought my first car. Recently changed oil and got great service from their technician and mechanics. Ask new manager some question and she ans More

by JCABARCAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge, Rose Shuck
Aug 20, 2020 -

Jim Ellis Mazda Marietta responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

August 17, 2020

I was sold a “lemon” and they were unwilling to help. Price to repair was very high. Asked to speak to GM and no response. More

by TIMFULTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maron Smith
Aug 17, 2020 -

Jim Ellis Mazda Marietta responded

Mr. Fulton, I am sorry that we are playing " phone tag" with each other. I don't show that you've ever brought this vehicle to us for this problem before. You can also reach me at daryln@jimellis.com . Daryl NeSmith General Manager

August 17, 2020

I have bought several Mazdas at Jim Ellis, always with a superb experience. Last week I bought a CX-30 from Brunno and he was knowledgeable, patient, friendly, and thorough. I look forward to buying anoth More

by CABOTMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brunno Nakamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel in finance
Aug 20, 2020 -

Jim Ellis Mazda Marietta responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Dr. Cabot! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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