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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,034 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,034 reviews

September 10, 2019

Overall great service. Doug, the Service Advisor did an outstanding job and he is the main reason I returned. Very professional and worked hard to ensure my satisfaction. He More

by eunos814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Sep 12, 2019 -

Jim Ellis Mazda Marietta responded

Hello, thanks for your praise and kind comments about Doug. Please let us know if there is ever anything else we can do for you! Safe travels!

September 10, 2019

CX 5 purchase Rahjan and Dominick were great. Very knowledgeable on the car and always available to answer questions. They were patient with me as I shopped around. More

by AMATHIS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rahjan and Dominick
Sep 12, 2019 -

Jim Ellis Mazda Marietta responded

Hello, thanks for the 5 stars. We're happy to hear you had such a positive experience with our team. If you have any further questions, please give us a call. We're always happy to help!

September 06, 2019

Great service This was my first time working with Mazda as I was a Toyota owner previously. Dominick is the reason I would recommend this dealership. He took my More

by CX5 Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dominick Cutts, Harvey
Sep 11, 2019 -

Jim Ellis Mazda Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you. Safe travels!

September 05, 2019

Spetacular Great sales people, great environment, smooth transition from my old car to new. Low payments and great benifits being in Masada family. Mike Fres More

by jordantappel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Jim Ellis Mazda Marietta responded

Jordan, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

September 05, 2019

Luxury car experience I was pleased with my experience. It gave me a feeling that I was dealing with a luxury car service platform. Keep up the good work. Also Eddie made s More

by ATWATERDIANNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Jim Ellis Mazda Marietta responded

We are happy to hear that you had a positive experience with us! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

September 05, 2019

Best Experience! Quick, easy and efficient from start to finish. And I got to leave with a car I love for the price I wanted! Thank you! More

by allietouki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harvey (Finance)
Sep 11, 2019 -

Jim Ellis Mazda Marietta responded

We are delighted to hear that our team gave you such a great experience, Allie! Feel free to reach out to us if you need anything. Have a fantastic day!

August 30, 2019

Factory Recall Service Took our vehicle in for dealer authorized service for a factory recall issue.for our 2018 Mazda CX-5 Timely service as told to us when we arrived More

by psetpolley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marion Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Jim Ellis Mazda Marietta responded

Thank you for sharing your experience with us! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service. Take care!

August 30, 2019

Excellent Very good service I am quite pleased with Eddie and the staff, the service with uber was pretty cool too. Lunch and then pick up. More

by Mrsid2112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Jim Ellis Mazda Marietta responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

August 29, 2019

2nd time excellent Very good. Could improve on the wait time once deciding to buy. Waited on financial person who was helping others. There was good snacks and drinks More

by peterduys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roosevelt Standifer
Sep 05, 2019 -

Jim Ellis Mazda Marietta responded

Thank you for sharing your experience with us. Thanks again for the positive feedback, and we hope that you have a great day!

August 27, 2019

Great customer care They really do a good job of keeping you informed about your vehicle and what the cost will be. They are quick to get you in and out the door. More

by JESSICAMONGELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roosevelt Standifer, Doug Aldridge, Nestor Diya
Aug 28, 2019 -

Jim Ellis Mazda Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

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