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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,149 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,149 reviews

October 30, 2019

80,000 mile check up- what did they check? So I took it in for an 80,000 mile check-up and I feel like they did not really check anything. I mean do they check the belts and tail lights and ho More

by MORGANTEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie Goines
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2019

Recall Called to make an appointment to get my recall fixed and asked if they already had the part to fix my car and they said yes. I drove over an hour to g More

by CL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
October 30, 2019

Like family! My family has been going to Jim Ellis Mazda for almost 30 years, and me personally almost 20 years. I consider many of the service reps to be my frien More

by EJCHANIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roosevelt Standifer, Doug Aldridge
Nov 04, 2019 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you. Safe travels!

October 30, 2019

Oil gasket repair DOUG is the very best at what he does! I always know that I can trust him and will try his best to take care of me. His communication is awesome!! More

by LDUPUIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
Nov 04, 2019 -

Jim Ellis Mazda Marietta responded

Your comments keep us motivated and working hard for all our guests! Thanks again for your business. Take care!

October 28, 2019

Friendly, informed, and easy! I had a great experience working with the Mazda Marietta team, especially Trey, Tos, and Harvey! Trey was really knowledgeable about the vehicle's fea More

by Gina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tos Chesson, Daryl NeSmith, Feroze Iqbal, Trey Shaw
Oct 30, 2019 -

Jim Ellis Mazda Marietta responded

Thank you for taking the time to leave this review! We're so glad your experience earned us five stars! Thanks again for the positive feedback, and we hope that you have a great day!

October 26, 2019

Great service Took care of my needs in a very timely manner and gave me constant updates on the progress of my car's repair process. They also have a very nice wait More

by Rod L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 26, 2019

Oil change, tire rotation and required maintenance Wonderful and great staff. Very friendly and helpful. Service was quick and easy would definitely recommend this location. A very clean location. Than More

by KTE_RN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge, Keith Paulk, Peter Uko, Yago Luangraj
Oct 28, 2019 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. We hope to be of service to you again in the future. Best wishes, Jim Ellis Mazda Marietta

October 26, 2019

Great Service I don’t always bring my car here because it isn’t close to my home. When I do, however, I am always happy with the experience and service provided. More

by Mike1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Oct 28, 2019 -

Jim Ellis Mazda Marietta responded

Mike1967, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

October 25, 2019

Fantastic experience From the moment I walked into the dealership, it was a pleasant, efficient shopping experience. Ivan was extremely knowledgeable and patient. Not pus More

by emspr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan
Oct 28, 2019 -

Jim Ellis Mazda Marietta responded

That's great to hear,Emspr! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you for your kind review; we are happy to pass along your comments to Ivan! Please let us know if there is ever anything else we can do for you! Safe travels!

October 23, 2019

A long wait My visit to Mazda Marietta was okay, I just thought having an appointment, the service wouldn't take that long. The people were nice, just waiting ove More

by TORREYKSMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roosevelt Standifer
Oct 28, 2019 -

Jim Ellis Mazda Marietta responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Mazda Marietta! I'm unaware exactly why it took longer than you expected. Please contact me at 770-792-4539 and help me prevent that from happening again. Daryl NeSmith General Manager

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