Jim Ellis Mazda Marietta

Awesome service Brunno made the car buying experience so pleasurable and was extremely accommodating from working on price to driving vehicle home for me to the small Brunno made the car buying experience so pleasurable and was extremely accommodating from working on price to driving vehicle home for me to the small details like fuel tank of gas and Mazda key chains. More

Mazda 3 for my son And we were looking for a new car with all of the latest features for my son who is a senior in high school. We needed the basic capabilities and the And we were looking for a new car with all of the latest features for my son who is a senior in high school. We needed the basic capabilities and the advanced features like Blindspot monitoring, assisted breaking, heads up display, adaptive cruise control, back up camera , Etc. And Michael helped us navigate the various options available to us, and help us finalize the car. It was a great experience overall. More

Best salesman ever Beautiful facilities, straightforward experience. But the salesman was the best of all! Mike clearly loves the car and made me very comfortable. He ex Beautiful facilities, straightforward experience. But the salesman was the best of all! Mike clearly loves the car and made me very comfortable. He explained every single detail with a smile in his face. I will definitely recommend him. More

Quick, friendly service and awesome waiting area! Very efficient service and personable, professional employees.... and they serve with a smile!! I really liked the waiting area which had a quiet sect Very efficient service and personable, professional employees.... and they serve with a smile!! I really liked the waiting area which had a quiet section. Also had nice coffee and snacks. I was very comfortable while waiting. Check out was easy. They also washed my car for free. All the way around, I give it 5 stars. More

Excellent customer service. Knew I was going to buy my car there after the first text from Mike F. My fiancé and I received the best service in every way imaginable. The drinks Knew I was going to buy my car there after the first text from Mike F. My fiancé and I received the best service in every way imaginable. The drinks and snacks in a very beautiful and comfortable setting was such a treat. The whole trading and buying experience took less than 3 hours. More

2018 Mazda CX-5 GT First Service With just under 6K miles on our 2018 Mazda CX-5 GT we had our first service performed which consisted of synthetic oil and filter change, tire rotatio With just under 6K miles on our 2018 Mazda CX-5 GT we had our first service performed which consisted of synthetic oil and filter change, tire rotation and vehicle inspection. This was a complimentary service with the purchase of vehicle at the of July 2018. We have had no issues or problems. There was no recalls on this model either. In addition I requested for and had the navigation map SD Card updated during this service call. Only comment was that there were a couple marks/smudges on the interior front seats and consoles which were easily wiped clean. More

Outstanding service From start to finish professional friendly service. This was my 3rd purchase from Jim Ellis Mazda and it won’t be my last due to their great customer From start to finish professional friendly service. This was my 3rd purchase from Jim Ellis Mazda and it won’t be my last due to their great customer service. More

Thanks Terrance Terrance was very professional. Very simple and to the point , no fluff no sugar coating and because of this Mazda will be my go to service center Terrance was very professional. Very simple and to the point , no fluff no sugar coating and because of this Mazda will be my go to service center More

Car Service Did not like waiting in the customer service waiting room 15 min just to drop off my car. I pulled into the service area to drop off my car the night Did not like waiting in the customer service waiting room 15 min just to drop off my car. I pulled into the service area to drop off my car the night before my service appointment. A young man greeted me and took my key and information. I was asked to wait in the customer waiting room. For what? You had all my information. Then Terrance asked me to come back to the service desk only to reconfirm what I had already told the person on the phone when I made the appointment and the young man that greeted me. His questions took less than a minute. This process took 10 minutes longer than it should have. Then when I picked up my car the whole process started over again. There were plenty of service people, both times, sitting in the service area. The people were friendly but the service process really needs improvement. More

Wonderful Experience Our experience at Jim Ellis was wonderful. Mike and Rick were very helpful, and made the buying experience easy for us. Mike took the time to go over Our experience at Jim Ellis was wonderful. Mike and Rick were very helpful, and made the buying experience easy for us. Mike took the time to go over the features that would be most helpful to our family. Would highly recommend them! We have always had great experiences with the service department, and the sales department was just as great! More