Jim Ellis Mazda Marietta
Marietta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Very Nice Dealership w/Very Nice People Very pleasant and easy experience buying a car at Jim Ellis Mazda. Mike Fresquez was a joy to work with and made the whole process seamless and painle Very pleasant and easy experience buying a car at Jim Ellis Mazda. Mike Fresquez was a joy to work with and made the whole process seamless and painless. He was also extremely knowledgeable about the car and made sure I understood how all of the features worked from the beginning. You can tell they strive to take care of their customers at this dealership and care about offering a good experience. More
Great experience! Easy purchase great people! Easy to deal with and my daughter loves her new Mazda! I really like the automatic emergency braking which gives me peace Easy purchase great people! Easy to deal with and my daughter loves her new Mazda! I really like the automatic emergency braking which gives me peace of mind. More
People were helpful. The job was completed to my satisfactio The work was completed well. I thought the leak from the sun roof was under WARRANTY. I was disappointed to learn that the leak WAS NOT covered under The work was completed well. I thought the leak from the sun roof was under WARRANTY. I was disappointed to learn that the leak WAS NOT covered under the warranty and my cost to repair was $455. More
Problem with my Gas gauge Not very friendly. Seem to get irritated when I call to find out whats going on with my car.I had to call. Did not do any type of followup with me. Wh Not very friendly. Seem to get irritated when I call to find out whats going on with my car.I had to call. Did not do any type of followup with me. When I cam to pick up my car, he just handed the keys to the young lady and walked away. She had to asked what's going on. My daughter asked if she could get a quote for the repair. I did not feel comfortable around him. So I don't think I will be back. More
Very Impressive dealership and impressive salesman My salesman was top notch. Hilton is one of a kind. This is my second car I have leased from him and he never seems to amaze me with his kindness and My salesman was top notch. Hilton is one of a kind. This is my second car I have leased from him and he never seems to amaze me with his kindness and expertise and knowledge of the Mazda. He knows me by name and I enjoy going in the new state of the art location. I would recommend anyone in the need of a new car, go see Hilton! More
Mazda 6 I went in and was quickly helped. The whole process was pain free and I got a car I enjoy. Mike was very helpful and knowledgeable. I went in and was quickly helped. The whole process was pain free and I got a car I enjoy. Mike was very helpful and knowledgeable. More
Good value In on time, escorted to well stocked waiting area, updated on service progress, finished quickly and paid less than I expected for 30000 mile service, In on time, escorted to well stocked waiting area, updated on service progress, finished quickly and paid less than I expected for 30000 mile service, new cabin air filter and tire rotation. Excellent experience. More
Worst Place Ever They held my car for over 48 hours but never got around to doing the oil change it was brought in for. No apologies, just said we were busy worst plac They held my car for over 48 hours but never got around to doing the oil change it was brought in for. No apologies, just said we were busy worst place ever! More
A positive experience This was a visit to address a safety recall. After I made an appointment, I received reminders on my email. My vehicle was taken to the service area This was a visit to address a safety recall. After I made an appointment, I received reminders on my email. My vehicle was taken to the service area promptly. I was escorted to the customer waiting area. The waiting area is spacious and offered several options (fresh coffee, hot water for tea, chilled carbonated beverages, juices and a variety of snacks). There was a large television with several seating choices, separated areas for readers, telephone conversations or pc users. The bathrooms were clean. During my wait, two employees greeted me and asked if I needed anything. The time to accomplish the repair was less than the estimate given when I made the appointment. After the repair was complete my vehicle was returned to a garage bay near a building exit. It was raining so I got into the vehicle without getting wet. The vehicle had also been washed after the repair. More
Very good I was very content with the service here. I would recommend this dealership to others who are looking for a new car or use. Overall it was a very good I was very content with the service here. I would recommend this dealership to others who are looking for a new car or use. Overall it was a very good experience. More









