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Jim Ellis Mazda Marietta - Service Center

Marietta, GA

4.4
1,032 Reviews

1,032 Reviews of Jim Ellis Mazda Marietta - Service Center

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March 13, 2021

They are very respectful, service is always professional. They keep me informed during the service appointment. The waiting room is very clean. I have purchased multiple vehicles over the years with this More

by AFAM16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Mar 16, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 12, 2021

Doug Aldridge goes above and beyond each and every time I have the opportunity to work with him. Great customer service experience on a whole. More

by TDSWAFFORD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Mar 12, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Doug is always a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

March 11, 2021

Everyone was so friendly and really made me feel welcomed. Kamie was lively and took my temperature in a timely manner. Such a great place! More

by Carlover162
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jillian, Claudia, Kamie, Daryl NeSmith, Doug Aldridge, Peter Uko, Rose Shuck
Mar 12, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

March 11, 2021

Doug was great and very helpful. I have had him service my car the last few times I have come in and he always let’s you know what needs work but is never pushy ! More

by MONICAGARRETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Mar 12, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Doug was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

March 10, 2021

Eddie does a great job very helpful making sure I'm satisfied he has been my service advisor for years and would recommend their service More

by BARBARA.STYLES
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie was a great help! Thank you again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager

March 10, 2021

Eddie did an awesome job of explaining what needed done, updating me throughout my wait, and making sure everything was done correctly before I left. More

by Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
Mar 10, 2021 -

Jim Ellis Mazda Marietta responded

Jessica, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Mar 10, 2021 -

Jim Ellis Mazda Marietta responded

Hello, thanks for highlighting some of our staff who provided you with such a positive experience, Jessica! Please let us know if there is ever anything else we can do for you! Safe travels!

March 05, 2021

Eddie Goines has always been the best! Always providing great service and keeping it honest. He will never suggest services that are not needed for my car. More

by m0m0racing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

March 03, 2021

Eddie in service is great. He has taken care of our multiple Mazda’s from when Mazda was at previous location. I know that folks will take care of my car issues. More

by ncth valerie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Jim Ellis Mazda Marietta responded

Hello, your comments keep us motivated and working hard for all our guests. Please let us know if there is ever anything else we can do for you! Safe travels!

March 03, 2021

Great service. Doug goes above and beyond to ensure that my service is executed in a timely manner. He also provides periodic feedback on the status of the service More

by PATTI_LUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Mar 04, 2021 -

Jim Ellis Mazda Marietta responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience. At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

March 02, 2021

Very welcoming and friendly atmosphere! Car was done in Very welcoming and friendly atmosphere! Car was done in a timely matter! Definitely will be coming back for any service needs as I didn’t feel lik More

by CBenitez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jillian, Doug Aldridge, Rose Shuck, Maron Smith
Mar 02, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

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