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Jim Ellis Mazda Marietta - Service Center

Marietta, GA

4.4
1,033 Reviews

1,033 Reviews of Jim Ellis Mazda Marietta - Service Center

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August 09, 2019

Mazda 3 I did not get an updated mileage sticker for the oil change. The months where changed but not the mileage. My car was not washed or vacuumed More

by Princess 99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall any names
Aug 10, 2019 -

Jim Ellis Mazda Marietta responded

Hello, we appreciate you taking the time to give us your feedback. If you would like to discuss this further, please give us a call at your earliest conveniences so we may be able to assist you. Thank you, and we hope you will consider us again in the future.

August 08, 2019

Trust them Always get my Mazda serviced here. 14 years old and runs great. Never had a problem. Trust what Eddie says I need. He doesn't try to sell me something More

by BETTYAPT
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2019 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 07, 2019

Great Experience Exceptional service as always! Every time I have service done on my car I’m always pleased with the results! Everything was affordable and the service More

by TNA22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Gowder , Peter Uko
Aug 08, 2019 -

Jim Ellis Mazda Marietta responded

Hello, thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

August 07, 2019

Great Help He work with me on getting my cars service at the last minute & provide me with good quality services. He is always available when needed. More

by STARB729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Aug 08, 2019 -

Jim Ellis Mazda Marietta responded

Hi, we're glad we could take great care of you! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Please don't hesitate to reach out to us if there's anything more we can do!

August 07, 2019

A great total experience- Cw I met Smith; very friendly and informative. The service was great the waiting area was great; I’ll definitely be back. I was very impressed with The w More

by Cwood170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Smith
Aug 09, 2019 -

Jim Ellis Mazda Marietta responded

Your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

August 06, 2019

Respectful and fast. The work on my car was performed quickly - something that can be hard to do on a Saturday. Additionally, since I like washing my own car, I requested More

by RMWHITE7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Jim Ellis Mazda Marietta responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Mazda Marietta. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2019

Friendly, Quality service Eddie worked me in and took great care of me. Service was exceptional and I would recommend thus establishment for any Mazda needs. Thank You More

by ROBERTSCHAD12
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Jim Ellis Mazda Marietta responded

Hi, we are pleased to hear that Eddie was able to provide great service to you. Thank you and we hope to be of service to you again!

August 02, 2019

Problem never solved on a first visit I did complain many times about my brakes making some squeezing noise but it’s never been taken care of. They did work on the repair but it’s not full More

by UDAY825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 02, 2019

90 minutes for an oil change, but it was right before July 4 I had an appointment for an oil change in the afternoon on July 3rd. Facility was very clean and new. Prices for service a bit high. Took a while, but More

by EE1992444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Jim Ellis Mazda Marietta responded

Your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

July 31, 2019

Good place Doug has great patience with his client an very nice an polite as well ... tha other people there I’ve dealt with was very courteous as well More

by ladosiaroberson93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Aug 01, 2019 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us! Thanks again for the positive feedback, and we hope that you have a great day!

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