Jim Ellis Mazda Marietta - Service Center

Air Bag sensor was not working properly on the passenger seat. Said the air bag was turned off when I sat in the seat and I weight 120 pounds!! Not safe!!! Joe was not working properly on the passenger seat. Said the air bag was turned off when I sat in the seat and I weight 120 pounds!! Not safe!!! Joey Tucker had the patience to listen to me, give me a loaner while they figured it out, and had it fixed the next day. More

Always Awesome Jim Ellis dealership is awesome. My service manager (Eddie Goines) is always on top of things that I need for my car. Doug is also a great service man Jim Ellis dealership is awesome. My service manager (Eddie Goines) is always on top of things that I need for my car. Doug is also a great service manager. The mechanics always do a superb job on my car. I've owned 3 Mazdas and working on number 4. I have about 350,000 miles on my car and it's all due to the superb team at Mazda working together with me. I will always buy Mazdas for this reason. They have my loyalty and respect. More

Customer Service Doug was very accommodating and great to deal with, so was the other staff. The waiting area was nice too, the complimentary drinks and snacks made th Doug was very accommodating and great to deal with, so was the other staff. The waiting area was nice too, the complimentary drinks and snacks made the wait go by fast. More

my car had a recall and it was handled by JE Mazda Marietta. I scheduled service, they ordered the replacement part and when I showed up they had it replaced within an hour. great service, great facility. keep I scheduled service, they ordered the replacement part and when I showed up they had it replaced within an hour. great service, great facility. keep up the good work. More

recall Airbag recall my first scheduled appointment was cancelled because they did not have the recalled airbag in stock. This is the only service I have had Airbag recall my first scheduled appointment was cancelled because they did not have the recalled airbag in stock. This is the only service I have had at the dealer. More

Very helpful Roosevelt assisted me when I came in to get my floor & cargo mats, as well as cargo cover installed. They washed the car & filled up the gas tank to Roosevelt assisted me when I came in to get my floor & cargo mats, as well as cargo cover installed. They washed the car & filled up the gas tank to boot! I just purchased the car on Saturday so Roosevelt went through several of the features with me. He was extremely helpful, very friendly & personable! Thanks for making it such a great experience! More

General service Very polite from the minute I pulled up. Complete walk around of the car and prompt service. Fantastic facility with amenities and Very clean. Highly Very polite from the minute I pulled up. Complete walk around of the car and prompt service. Fantastic facility with amenities and Very clean. Highly Recommended! More

Awesome! They really were 100% when it came to fixing my car. I couldn't ask fir better service. The staff was the best ever! Thank you Mazda.....go check them They really were 100% when it came to fixing my car. I couldn't ask fir better service. The staff was the best ever! Thank you Mazda.....go check them out😘? More

Great Product and staff!!! Professional environment and staff! Mazda makes a solid vehicle. Super pleased with product and service. I have bought 2 vehicles from Jim Ellis Mazda Professional environment and staff! Mazda makes a solid vehicle. Super pleased with product and service. I have bought 2 vehicles from Jim Ellis Mazda. Marion was my sales person and helped me get a great deal. Eddie in service keeps my car running. I drive a lot and reliable transportation is key for me:-) More