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Jim Ellis Toyota of McDonough
McDonough, GA
7,959 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 7,959 reviews
January 12, 2023
They was very nice I felt at home I would love to come back again in the future The place was full of love nice people back again in the future The place was full of love nice people More
by Bonifide67
Verified CustomerEmployees Worked With
Helpful January 12, 2023
Everything was good my sale person was Brain O he was good walk with me and shows me cars and SUV I saw one a car he went the work on me getting the car I would tell peoples about him thank you SB good walk with me and shows me cars and SUV I saw one a car he went the work on me getting the car I would tell peoples about him thank you SB More
by sboozer766@gmail.com
Employees Worked With
January 12, 2023
Jay Harris, Michael Green, and Neil were all amazing. .. Neil and Jay went out of their way to make sure I was taken care of A++ service from them .. Neil and Jay went out of their way to make sure I was taken care of A++ service from them More
by mzladiigem2u
January 11, 2023
My appointment was at 4:30 I was in and out everything went very well went very well More
by Reginaamazing007
Employees Worked With
January 11, 2023
The Svc Dept took care of my maintenance need. Computers down so caused a long delay. No fault of Rep. Computers down so caused a long delay. No fault of Rep. More
by None
Employees Worked With
January 10, 2023
Jim Ellis Toyota Service department is a sheer utter rip off from start to finish! They worked on replacing the clutch for an overpriced amount and left bolts and other items undone. I had to bring it off from start to finish! They worked on replacing the clutch for an overpriced amount and left bolts and other items undone. I had to bring it back and they never washed the vehicle as they promised to do on all repairs. They kept as saying I’m sorry and I agreed they are a bunch of sorry individuals working at Jim Ellis Toyota Service department. Almost $3,000 to replace a clutch and lying about testing the vehicle while leaving parts undone is the kind of service you will get at this sorry service station. More
by TonyE1
January 10, 2023
Had 2:00 appt for tire rotation and was at dealership for almost 3 hrs almost 3 hrs More
by lboddy1
Employees Worked With
January 10, 2023
Great Service ad always. Raymond was my service advisor and he provided excellent service professionalism and knowledge of my vehicle needs as well as a solution to my proble Raymond was my service advisor and he provided excellent service professionalism and knowledge of my vehicle needs as well as a solution to my problem. I needed coils and spark plugs and the job was completed under the estimated time and cost. I enjoyed the coffee also. More
by Edwin
Employees Worked With
