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Jim Ellis Toyota of McDonough

McDonough, GA

4.7
7,871 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 7,871 reviews

November 19, 2022

Adel was my specialist. She was very kind and explanatory. She told me what to expect every step of the way and kept me updated on what was happening with my vehicle. Very More

by DIAMOND28585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adel
Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Diamond28585! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 19, 2022

Staff are reliably attentive and seek resolutions to car problems that make sense. Love the drive up and leave service tech system. More

by AVERYMAIL.MARK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

Averymail.mark, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 19, 2022

We had a couple hiccups here and there but they were patient and did their best to get me the car I wanted More

by Romain
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

Romain, your positive review means a lot to us and we’re happy we could help you! We look forward to your next visit! Take care!

November 18, 2022

Working with Brian made our car buying experience very pleasurable. He was very patient, kind and informative. I highly recommend him to anyone who is in the market for a new vehicle. More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

Sam, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

November 18, 2022

Brian got me into a 2023 Camry XSE I was in and out in 2 hours More

by WatkinG
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

Watking, thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

November 18, 2022

The customer service was awesome and the service was provided in a timely manner. It is always a great experience! More

by shelly960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Kerce
Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Shelly960! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

November 18, 2022

Professional employees. I appreciate the respectful attitude if everyone and the comfortable waiting area provided for customers. More

by DEBRA.D.COLLINS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kearsie
Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Debra.d.collins8! Thanks again for your business! Take care!

November 18, 2022

Jamari was the absolute best! I will always recommend him. I can’t thank him enough! More

by Molleeayn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Molleeayn! Thanks again for your business! Take care!

November 18, 2022

Jim Ellis of McDonough was/is VERY positive, professional, knowledgeable, patient, friendly, engaging and supportive! This dealership is no doubt the best Toyota dealership in the Southeast dist More

by Erikat908
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Redd
Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

Erikat908, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

November 18, 2022

Jamari Byars is our favorite salesman. He is a joy to work with. He found the exact car we wanted & got us a good deal. He is excellent in customer service. GO SEE HIM! More

by cyonce74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Cyonce74! We look forward to your next visit! Take care!

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