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Jim Ellis Toyota of McDonough
McDonough, GA
8,031 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 8,031 reviews
December 23, 2022
Very professional sales team. Maintenance is excellent. I am satisfied with how business is conducted by all personnel and how excellent my car has performed for almost three year Maintenance is excellent. I am satisfied with how business is conducted by all personnel and how excellent my car has performed for almost three years. More
by SMIRNAP
Verified Customer
Helpful December 23, 2022
Reid and all the staff at Jim Ellis are very professional and run a tight ship. The fact that there are familiar faces at the Service Center year after year means a lot to customers. Our families have been and run a tight ship. The fact that there are familiar faces at the Service Center year after year means a lot to customers. Our families have been using Jim Ellis Toyota since 2017. We are very happy with both the Service and the Sales Teams at Jim Ellis Toyota of McDonough. More
by CUA52
December 22, 2022
they did great job good price fast check out very happy with my purchase, definitely come back again,thank you very much with my purchase, definitely come back again,thank you very much More
by HZAIDIEH
December 22, 2022
The service was good, I wish my invoice matched my credit card receipt. The invoices are confusing. card receipt. The invoices are confusing. More
by KRISTY770
Employees Worked With
December 22, 2022
Dior Williams was very helpful and attentive to our needs. In the end, we received the car we wanted at the right price, so we feel it was a good value of service that we received. needs. In the end, we received the car we wanted at the right price, so we feel it was a good value of service that we received. More
by michelegourdine
Employees Worked With
Dior Williams
December 22, 2022
Some representatives are friendly and inviting and others not so much. I was concerned about what I believe to be. defect on the vehicle exterior door trim. But I was told that it wasn’t possible. I do find not so much. I was concerned about what I believe to be. defect on the vehicle exterior door trim. But I was told that it wasn’t possible. I do find that hard to believe due to how I store my vehicle in a garage away from outside elements. I just hope that if this happens to other vehicle that Toyota will rectify the problem and reimburse vehicle owners for the repair. It is little embarrassing and disappointing to ride around in 2022 Camry and the door trim is a sore eye. Happy Holidays More
by misscrcox
Employees Worked With
Unsure
December 22, 2022
Reid is a true professional and cares about the customer. Always takes care of us. Always takes care of us. More
by jack4davidm
Employees Worked With
December 21, 2022
Lacey and Donald worked with me on the price to make this happen. I was happy with the result. happen. I was happy with the result. More
by oliviamee04
December 21, 2022
I have always had a good experience at Jim Ellis. This one however was exceptional! I was in and out in only thirty minutes! Wow! This one however was exceptional! I was in and out in only thirty minutes! Wow! More
by cmartin1307
December 21, 2022
Outstanding service and personal. Timely appointment and extremely prompt attention. The wait was minimal and above attention to detail. Continue the excellent work. Timely appointment and extremely prompt attention. The wait was minimal and above attention to detail. Continue the excellent work. More
by Powersjoseph10
