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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,669 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,669 reviews

May 26, 2024

The service I have received from the maintenance department was great. The Technician and the Advisor are outstanding. More

by Fvilbrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginal Rudolph
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May 28, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you received outstanding service from our service department. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 26, 2024

I choose to come here because of the exceptional service I receive. Thank you so much! More

by ABIGAIL_HICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Steinetz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you choose Jim Ellis Toyota because of the exceptional service you receive. It's our pleasure to serve you, and we look forward to continuing to meet your expectations. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to your next visit!

May 26, 2024

Great reminder of how nice and respectable people are in the south! Just moved here from Colorado and they could learn a thing or two from this gentleman! More

by IVAUGHN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that Reid provided you with such a positive experience and that you've found the people in the south to be nice and respectable. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 26, 2024

Customer service was excellent. Mr.Jones did a great job in selling me the vehicle. He made my car buying experience a pleasure. I love my new Toyota Camry. More

by ellacheeves@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're thrilled to hear that Joe provided you with excellent customer service and made your car buying experience a pleasure. It's fantastic to hear that you love your new Toyota Camry. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 25, 2024

Everytime l have go there everyone is hallways nice and understanding thats why l go thete More

by COOKSROBIN875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aspen Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Kerce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavar Frederick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Steinetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your wonderful feedback! We're delighted to hear that you consistently experience kindness and understanding from our team. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 25, 2024

Leon was cheerful, dedicated and respectful of his customers. He put forth a tremendous amount of effort and energy to help me with my decision making process in buying my car. He helped to make me fe More

by JULIEMILLER_B
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your positive experience with Leon! We're thrilled to hear that he provided you with great service while assisting you in the car buying process. It's wonderful to know that he went above and beyond to make you feel comfortable and supported your decision-making process without pressure. We'll be sure to pass along your kind words to Leon. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 25, 2024

Great customer service, love it would recommend to others and family, friends etcetera love them More

by Trina814renae777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're delighted to hear that you had a great customer service experience with us and that you would recommend us to others, including family and friends. Your satisfaction is our top priority, and we're thrilled that you love our service. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you and your loved ones again at Jim Ellis Toyota!

May 25, 2024

Incredible! Both Joe and Amari helped me purchase a used Toyota Prius and I can’t recommend the whole team any higher, they were fantastic! More

by singlet-verges.0n
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your fantastic feedback! We're thrilled to hear that Joe and Amari provided incredible service and helped you purchase your used Toyota Prius. Your high recommendation means a lot to us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 25, 2024

Everyone was friendly and not too pushy. Good service and prices. Great vehicle for the price. More

by bgurley33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Jamshidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're glad to hear that you experienced friendly and professional service without feeling pressured. It's wonderful to know you found good service and prices, and that you're happy with your vehicle. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Jim Ellis Toyota!

May 25, 2024

If I could give 10 stars I would. Alexandria is so sweet, she went above and beyond for me. Run up here TODAY. More

by gchaqira458
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your enthusiastic feedback! We're delighted to hear that Alex provided such exceptional service and went above and beyond for you. Your recommendation means the world to us. If you need anything else or have any further comments, please don't hesitate to reach out. We appreciat e your support and look forward to serving you again at Jim Ellis Toyota!

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