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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,625 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,625 reviews

May 16, 2024

Always a pleasure walking through the door of Jim Ellis. Shopping for a vehicle is stress free and Carlos my sales agent knows exactly how I shop. I’ve been to a few dealerships. Jim Ellis is the best. My f More

by 1Miles.21Miles.LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
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May 18, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your continued trust and loyalty! We're delighted to hear that every visit is a pleasure and that Carlos makes your shopping experience stress-free. We appreciate your kind words and look forward to assisting your family with many more vehicles in the future.

May 16, 2024

My experience was great! My salesman listened and was very attentive on my requests. He explained all my car information and gave great details that were important for me to More

by laviles93
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 15, 2024

Always professional and courteous. We've been dealing with the since we bought our very first new car. We will be a return customer always. More

by mnash443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your loyalty and for choosing Jim Ellis Toyota for all your automotive needs. We're thrilled to have been a part of your journey since your very first new car purchase, and we're honored to continue serving you as a valued customer. Our team is committed to providing professional and courteous service at all times, and we look forward to welcoming you back for many more years to come. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again for your kind words and continued support!

May 15, 2024

After care support was great. Easy to contact with any concerns, they returned messages within a reasonable time. More

by shirleyrwallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to share your experience with us. We're delighted to hear that you were satisfied with our customer. Providing exceptional service is at the core of what we do, and we're thrilled that our team was able to make your visit enjoyable. If there's anything else we can assis t you with, please don't hesitate to reach out. We look forward to welcoming you back to Jim Ellis Toyota in the future!

May 15, 2024

Despite several ownership and staff changes since 2005, the quality of service has remained high. The service department is my trusted first choice to maintain my vehicle. More

by LDS1293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavar Freder
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May 16, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your glowing review! We're thrilled to hear that you had such a positive experience with us and that our team provided you with excellent customer service. Recommendations like yours mean the world to us, and we truly appreciate your kind words. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We value your business and look forward to serving you and your friends in the future!

May 15, 2024

Mr. Persaud was very professional and knowledgeable I enjoyed talking with him and he took care of car Awesome job More

by GLENDA9765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that Raymond provided you with such professional and knowledgeable service! Customer satisfaction is our top priority, and we're delighted that he could take care of your car needs effectively. We'll be sure to pass along your kind words to him. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

May 15, 2024

Great service. Took the time to answer all my questions. I will be back again More

by PIRONEM3
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to share your experience with us. We're delighted to hear that you were satisfied with our customer. Providing exceptional service is at the core of what we do, and we're thrilled that our team was able to make your visit enjoyable. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Jim Ellis Toyota in the future!

May 15, 2024

Service was fast and efficient. My service advisor was great! She was knowledgeable and sweet. More

by AnayaYoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Houndjovi
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May 17, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to share your experience with us. We're delighted to hear that you were satisfied with our customer. Providing exceptional service is at the core of what we do, and we're thrilled that our team was able to make your visit enjoyable. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Jim Ellis Toyota in the future!

May 15, 2024

Very pleasant atmosphere as well as the customer service, it was awesome along with Raymond! More

by gailmonk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to share your experience with us. We're delighted to hear that you were satisfied with our customer. Providing exceptional service is at the core of what we do, and we're thrilled that our team was able to make your visit enjoyable. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Jim Ellis Toyota in the future!

May 14, 2024

Nice people who show respect for the customer and each other in their work environment. More

by lesliedeen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
King Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. Creating a respectful and welcoming work environment is important to us, and we're glad it reflects in our interactions with customers like you. If you ever need anything else or have further feedback, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!

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