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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,625 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,625 reviews

May 10, 2024

Keisha was wonderful and a great help to me when I was going through Toyota’s exchange program. More

by Brirhodes19
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your wonderful experience with Keisha! Providing great assistance, especially during the Toyota exchange program, is what we aim for, and we're delighted Keisha delivered on that. Thank you for appreciating her efforts, and if you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help!

May 10, 2024

Fast, available and friendly. My favorite dealer for long time too. Thank you so much for making my life easier👍 More

by matthew74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
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May 12, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you had a fast, available, and friendly experience here at Jim Ellis Toyota. Making our customers' lives easier is what we strive for, and we're delighted to have been your favorite dealer for a long time. If you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future!

May 10, 2024

Oscar was great in calling a shuttle for me to go home while my vehicle was being serviced. He was accurate with me about the service I needed.He was very professional and serious about making sure I was More

by jamaal_taylor
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rose
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May 12, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your positive experience with Oscar here at Jim Ellis Toyota! Providing convenient shuttle service and accurate information about your vehicle's service needs is what we aim for, and we're delighted Oscar delivered on that. Thank you for appreciating his professionalism and dedication to ensuring you were taken care of. If you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help!

May 10, 2024

Friendly forthright service! Are my concerns were answered. The service personnel and my dealer, Mr Ali we’re helpful & awesome! More

by williamrichardsonmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your positive experience with the service personnel and Ahmad! Providing friendly, forthright service and addressing your concerns is what we strive for. We're delighted that you found our team helpful and awesome. Thank you for your kind words, and if you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help!

May 09, 2024

I would recommend anyone to come to Jim Ellis Toyota of McDonough to get any work done. More

by That Porter Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Jim Ellis Toyota of McDonough responded

We truly appreciate your recommendation! At Jim Ellis Toyota of McDonough, providing top-notch service is our priority, and we're delighted to hear that you're satisfied with the work done. If you ever need anything else or have friends and family looking for a reliable service center, please don't hesitate to send them our way. We're here to help!

May 09, 2024

Timely, professional, and they do a good job of taking care of our cars. If there are discounts to be applied they apply them even though you didn’t have the coupons, that creates loyalty so you keep comi More

by FELIXELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your positive experience with us! Providing timely, professional service and taking great care of your cars is what we strive for. We're glad to hear that our team goes the extra mile to apply discounts and create loyalty. Your satisfaction and loyalty mean the world to us, and we appreciate your kind words. If you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help!

May 09, 2024

Great customer service. Staff is always friendly and kind. Always a pleasure getting my car serviced. More

by NICHOLASBELL79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Houndjovi
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May 11, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear about your great experience with our customer service here at Jim Ellis Toyota! Providing friendly and kind service is what we aim for, and we're glad our staff consistently delivers. Thank you for your kind words, and we're thrilled that servicing your car is always a pleasure. If you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help!

May 08, 2024

This one of the cleanest places for buying a car south of the greater Atlanta area More

by Tdruss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that you found Jim Ellis Toyota to be one of the cleanest places for buying a car! Maintaining a clean and welcoming environment is important to us, and we're glad that it contributed to your positive experience. Thank you for your kind words, and if you ever need anything else or have friends and family looking for a great car-buying experience, don't hesitate to reach out or send them our way. We're here to help!

May 08, 2024

Everyone is very nice and inviting. They were patient with me as I looked at a few different cars. More

by katelynkominski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear about your positive experience at Jim Ellis Toyota! Providing a welcoming and patient environment while you explore different options is what we aim for. Thank you for choosing us and for your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

May 08, 2024

Reid, svc rep, is very knowledgeable, honest & also funny! I 100% trust his input icluding which repair is urgent or if I can hold til the next visit. And thanks to the svc tech's video prior to me sig More

by Lmartin1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your positive experience with Reid and our service technicians at Jim Ellis Toyota! Providing knowledgeable, honest, and fun service is what we strive for, and we're glad Reid has earned your trust with his valuable input. Your satisfaction and confidence in our team mean the world to us. Thank you for choosing us and for your kind words. If you ever need anything else or have further feedback, please don't hesitate to reach out. We're here to help!

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