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Jim Ellis Volkswagen of Chamblee
Atlanta, GA
653 Reviews
Established in 1971, Jim Ellis Volkswagen of Chamblee is the flagship of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center. The dealership has been the No. 1 Volkswagen retailer in Georgia for new and certified pre-owned (CPO) sales for four consecutive years and ranked No. 5 in the nation for CPO sales in 2024. Additionally, Jim Ellis Volkswagen of Chamblee was named a 2025 Consumer Choice Award Winner for Business Excellence, a J.D. Power 2024 Dealer of Excellence, and a six-time CarFax Top-Rated Dealer. The dealership also ranked No. 2 in the region for parts and accessory sales. In December 2023, Jim Ellis Volkswagen of Chamblee began operations from a new state-of-the-art facility at its original location. Visit Jim Ellis Volkswagen of Chamblee at 5855 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisVWAtlanta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 653 reviews
September 30, 2025
HERE WE GO AGAIN! I am back to this crappy service place wondering why. They ALL need CS training ALL (sales to management) of them! I know it cause look at how the I am back to this crappy service place wondering why. They ALL need CS training ALL (sales to management) of them! I know it cause look at how the ratings have continually dropped. ALL I can say is FIX MY CAR since your techs messed it up! More
by douglas favors
Employees Worked With
September 30, 2025
HERE WE GO AGAIN! I am back to this crappy service place wondering why. They ALL need CS training ALL (sales to management) of them! I know it cause look at how the I am back to this crappy service place wondering why. They ALL need CS training ALL (sales to management) of them! I know it cause look at how the ratings have continually dropped. ALL I can say is FIX MY CAR since your techs messed it up! More
by douglas favors
Employees Worked With
June 02, 2025
Good experience. Nice staff! My salesman was very nice! Even in the rain he took me upstairs to show me models I was looking for. Nice staff! My salesman was very nice! Even in the rain he took me upstairs to show me models I was looking for. More
by Renatl
Employees Worked With
April 09, 2025
I recently had the pleasure of working with Millo Antola at Jim Ellis Volkswagen, and I can confidently say it was the best car-lease experience I’ve ever had! From the moment I walked in, Millo made the pr at Jim Ellis Volkswagen, and I can confidently say it was the best car-lease experience I’ve ever had! From the moment I walked in, Millo made the process smooth, stress-free, and enjoyable. More
by crfaundezi
Employees Worked With
March 19, 2025
My wife and I has been clients of VW Jim Ellis of Chamblee of over 13 years, and I couldn’t be more thrilled with the experience every time we go there! From start to finish, the team went above and Chamblee of over 13 years, and I couldn’t be more thrilled with the experience every time we go there! From start to finish, the team went above and beyond to ensure I was well taken care of. Milo was incredibly knowledgeable, taking the time to walk me through all my options and answering all my questions with patience and expertise. Carl and Brian made the financial aspect of the process smooth and hassle-free, explaining everything clearly so I felt confident in my decision. Milos’s attention to detail during the delivery made me feel like I was truly getting personalized service. The entire team at VW Jim Ellis of Chamblee made my car-buying experience seamless, professional, and enjoyable. I left feeling excited and confident in my new vehicle, knowing that I received excellent customer service and the right car for me. Highly recommend this team for anyone looking to buy a new or used car – they truly make it a standout experience! More
by Majin Hemer Sierra
February 11, 2025
My sale person Millo was outstanding. He went over and beyond with assisting me through out. He went over and beyond with assisting me through out. More
by sheniquea87
Employees Worked With
February 11, 2025
Thanks for excellent customer service and a big support to have my new car for a new year of 2025 to have my new car for a new year of 2025 More
by Ndesta21
Employees Worked With
February 11, 2025
Ali was such a pleasure to work with! She felt more like a friend than a salesperson. She was very patient with me and did not pressure me into getting something I did not want. She felt more like a friend than a salesperson. She was very patient with me and did not pressure me into getting something I did not want. More
by Marjorie
Employees Worked With
Ali Salcedo
January 27, 2025
Millo: knowledgeable, courteous, non-pushy and a very pleasant person to work with! He even continued to help me after the purchase explaining details and helping me set up cell phone, etc. Of all the pleasant person to work with! He even continued to help me after the purchase explaining details and helping me set up cell phone, etc. Of all the years that I have been dealing with this Volkswagen dealership, it was the most pleasant experience and revived my faith in the dealership More
by Rmminar
Employees Worked With
November 23, 2024
Sales process was nice and easy. Everyone from my client advisor to sales manager to finance manager was great. Everyone from my client advisor to sales manager to finance manager was great. More
by Ja_ja_jason
