Jim Ellis Volkswagen of Chamblee

Rose is great! She knew who I was when I called to schedule my appointment, asking how I am enjoying my Atlas. I was touched! She took great care of me and my car She knew who I was when I called to schedule my appointment, asking how I am enjoying my Atlas. I was touched! She took great care of me and my car for my first service maintenance check up. More

Rose took care of us! Rose and the Jim Ellis team took care of us when another VW dealership wouldn't. It was a long 4th of July weekend, and my wife's a/c went out on her Rose and the Jim Ellis team took care of us when another VW dealership wouldn't. It was a long 4th of July weekend, and my wife's a/c went out on her Passat. When Autonation wouldn't even consider taking us until the following Monday, I called Jim Ellis. I made arrangements to drop the vehicle off the morning after I called, and the vehicle was ready that afternoon. Rose kept in touch with me throughout the day, via text, and kept me updated. Never again will I go to Autonation for anything. Jim Ellis is my dealership! More

Rose Shuck & Ryan Barry Great Customer Service I brought our vehicle in for a fluid leak. It was discovered that the lower oil pan was defective. Rose explained that they would have to order a new I brought our vehicle in for a fluid leak. It was discovered that the lower oil pan was defective. Rose explained that they would have to order a new oil pan, which would be in the next day for our 2019 VW, Tiguan.. She also got us a loaner vehicle & she explained that Ryan Barry, would follow up & keep me in the loop because she would not be in when the vehicle was ready. I appreciated that knowing that the service consultants were working in concert to get our vehicle repaired. Barry, notified me when the vehicle was ready for delivery. He walked me out to the vehicle to explain what was done & discuss any issues I might have. The vehicle was washed. I feel that the customer service was great & Rosa & Ryan, are very informative , with great customer service skills Best Regards, Timothy & Herstine Morgan More

Great experience! Millo broke the mold of car sales associates. He listened, wasn’t forceful or pushy, knowledgeable and ensured my experience with Jim Ellis VW was sup Millo broke the mold of car sales associates. He listened, wasn’t forceful or pushy, knowledgeable and ensured my experience with Jim Ellis VW was superior to all others. Since I purchased my vehicle, he’s checked in to make sure I’m satisfied. He’s gone above and beyond what I expected. I can’t recommend his services and advice enough More

Beyond Helpful Millo went out of his way to make sure my car buying process went smoothly. He was very responsive when I reached out with questions and even made him Millo went out of his way to make sure my car buying process went smoothly. He was very responsive when I reached out with questions and even made himself available on his day off! More

VW TIGUAN Milo was truly knowledgeable and helpful when it comes to cars. He went above and beyond to provide quality work and makes sure to give his customers Milo was truly knowledgeable and helpful when it comes to cars. He went above and beyond to provide quality work and makes sure to give his customers what they want. I recommend him greatly. More

Professional & Responsive I bought a new VW alltrack from Millo. He was kind, professional and respectful. He even responded promptly after all the paperwork was signed and I bought a new VW alltrack from Millo. He was kind, professional and respectful. He even responded promptly after all the paperwork was signed and the following week I had issues with my credit union processing the new car loan. I would definately recommend requesting Millo if you are shopping for a new car! More

Great service, very happy! I purchased a 2019 VW Atlas, Millo Antola helped us all the way. He was very friendly and professional. The buying experience was very smooth. I am ve I purchased a 2019 VW Atlas, Millo Antola helped us all the way. He was very friendly and professional. The buying experience was very smooth. I am very happy with the service received. More

Rachel was amazing!! Rachel was really great in helping find a car. Originally we got the run around on a car we wanted that ended up being sold but she worked hard to get Rachel was really great in helping find a car. Originally we got the run around on a car we wanted that ended up being sold but she worked hard to get us a car for a great deal and i am absolutely in love with it First time buyer that is sooo happy !!! More

Rose S. @ Jim Ellis Volkswagen Atlanta I love warm and welcoming service I receive each time I have visited the location. Everyone is genuinely willing to help. I especially like making sur I love warm and welcoming service I receive each time I have visited the location. Everyone is genuinely willing to help. I especially like making sure I reach Rose S. when I have any questions or booking an appointment with their service center. It was also nice to be given a lift to a nearby store by Seth just to pass the time while my car was getting routine work done. They even sign me up to receive notifications on when it was ready as well as when my ride arrived to return me to Jim Ellis VW Atlanta. I’ll be definitely purchasing my next vehicle from this location soon. More