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Jim Ellis Volkswagen of Chamblee
Atlanta, GA
650 Reviews
Established in 1971, Jim Ellis Volkswagen of Chamblee is the flagship of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center. The dealership has been the No. 1 Volkswagen retailer in Georgia for new and certified pre-owned (CPO) sales for four consecutive years and ranked No. 5 in the nation for CPO sales in 2024. Additionally, Jim Ellis Volkswagen of Chamblee was named a 2025 Consumer Choice Award Winner for Business Excellence, a J.D. Power 2024 Dealer of Excellence, and a six-time CarFax Top-Rated Dealer. The dealership also ranked No. 2 in the region for parts and accessory sales. In December 2023, Jim Ellis Volkswagen of Chamblee began operations from a new state-of-the-art facility at its original location. Visit Jim Ellis Volkswagen of Chamblee at 5855 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisVWAtlanta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 650 reviews
May 21, 2019
Rose is great! Rose was not only very professional but, also very emphatic and caring. She made sure that everything was done right and followed up on my service. W Rose was not only very professional but, also very emphatic and caring. She made sure that everything was done right and followed up on my service. Went the extra mile as to suggest I bring my Tiguan in again to address any concerns I had. She is the best service consultant I’ve had. Ever. Gerardo Varela More
by Gerry
Employees Worked With
Rose Shuck
May 20, 2019
Great buying experience, with professional follow up. Car buying and price negotiations can be a real sour experience, this was not the case. Alex Sosnovsky made our experience simple, fair and sincere. Car buying and price negotiations can be a real sour experience, this was not the case. Alex Sosnovsky made our experience simple, fair and sincere. The follow up that the Jim Ellis team provides both before and after have made purchasing our vehicle simple and thorough, ensuring all our new vehicle documentation was properly filed and completed. Thank You! More
by eyj
Employees Worked With
Other Employees :
Tiffany Mapps, Anna Loerke, Karl Jiram, Michelle South
May 19, 2019
Goes the extra mile I was traveling internationally and had challenges with available times to drop off and pick up my car. Rose did whatever was necessary to make it co I was traveling internationally and had challenges with available times to drop off and pick up my car. Rose did whatever was necessary to make it convenient for me, regardless of how difficult it was for her or the dealership. Truly amazing service! I'll be back. (BTW - Mike Martucci the sales manager even stepped in to help make sure I could pick up my car - really impressive). More
by ajdelany
Employees Worked With
Mike Martucci, Rose Shuck
May 15, 2019
VW CC Upon arrival Rose was very understanding of my situation and did her best to satisfy my concerns. She kept me informed every step of the way up until Upon arrival Rose was very understanding of my situation and did her best to satisfy my concerns. She kept me informed every step of the way up until I picked up my vehicle. More
by Loki8917
Employees Worked With
Rose Shuck
May 15, 2019
Great service Rose was polite, friendly and efficient. She kept me informed of developments and looked after me well. Overall, a positive experience. Wouldn’t he Rose was polite, friendly and efficient. She kept me informed of developments and looked after me well. Overall, a positive experience. Wouldn’t hesitate to recommend. More
by Kate M
Employees Worked With
Rose Shuck
May 15, 2019
Eureka! Rattling Noise Rose and the technician found the source of the annoying rattling noise in no time. A1 service and quality of work. Big thumbs up. Will take my VW Rose and the technician found the source of the annoying rattling noise in no time. A1 service and quality of work. Big thumbs up. Will take my VW to Jim Ellis instead of other dealer close to where I live. More
by KM
Employees Worked With
Rose Shuck
May 14, 2019
Knowledgeable salesman The salesman was knowledgeable, he did a good job, but it was interesting that the manager had to do the negotiation and someone else prepared paperwo The salesman was knowledgeable, he did a good job, but it was interesting that the manager had to do the negotiation and someone else prepared paperwork. We felt like we were being handed off left and right. The whole process took 5 hours! It seemed unnecessarily long. More
by Famof4
Employees Worked With
Trey Shaw
May 13, 2019
New Car I got a new VW Passat and was able to get it quickly with no issues for a solid price. They seemed to know the process very thoroughly in order to tu I got a new VW Passat and was able to get it quickly with no issues for a solid price. They seemed to know the process very thoroughly in order to turn it all around on my tight timeline. More
by shouldnthavetoregisterforthis
May 13, 2019
Golf R Millo was awesome. Lance a real pro. Thanks guys. Special call out to the folks in service - Scott and Leo. All around worth it. Love the golf r Millo was awesome. Lance a real pro. Thanks guys. Special call out to the folks in service - Scott and Leo. All around worth it. Love the golf r More
by Ncb1
May 07, 2019
Jetta repair Rose is excellent, she keeps you informed and honors her quoted repair time. The dealership has lots of good people working in the service department. Rose is excellent, she keeps you informed and honors her quoted repair time. The dealership has lots of good people working in the service department. More
by Robert Kolpak
Employees Worked With
Rose Shuck
