Jim Ellis Volkswagen of Chamblee

Hustle and Quality I first talked to Brian at 10. Brian found my car elsewhere in a matter of hours and had it ready for me when I arrived at 5:30. When we were done i I first talked to Brian at 10. Brian found my car elsewhere in a matter of hours and had it ready for me when I arrived at 5:30. When we were done it was past closing time but he spent a long time familiarizing me with all the features after the doors were locked. He was genuinely excited about this car. The price was great and Brian had to go outside their dealership to find the rapidly disappearing 2017 model--a GLI manual. Awesome car too. More

A timely and efficient surprise My sunroof refused to close with rain moving in within hours. After a hasty ( and admittedly crude) emergency patch job I delivered my Rabbit to Scott My sunroof refused to close with rain moving in within hours. After a hasty ( and admittedly crude) emergency patch job I delivered my Rabbit to Scott Croston expecting a long and complicated repair. Scott reassured me that they would get to my problem and keep me informed every step of the way. I was pleasantly surprised when Scott called me in just a few hours to tell me my repair was complete. The entire process was quick and painless - I will definitely be back should I need another repair! More

Best Experience buying a car ever Everyone at the dealership was super nice and helpful. I would definitely recommend this dealership. They go above and beyond to be of help and try Everyone at the dealership was super nice and helpful. I would definitely recommend this dealership. They go above and beyond to be of help and try to get you in the car you want. More

Above and Beyond This was my first time buying a used car and I was fairly nervous, especially after having just totaled my car. Brian and the management truly went ab This was my first time buying a used car and I was fairly nervous, especially after having just totaled my car. Brian and the management truly went above and beyond to make the experience a great one! Brian is super knowledgeable, friendly, professional and welcoming. I will definitely be coming back in the future! More

These group of people are Amazing!!!! I've had very bad experiences with car dealerships and was very skeptical about the initial incounterment but Jim Ellis is second to none and will no I've had very bad experiences with car dealerships and was very skeptical about the initial incounterment but Jim Ellis is second to none and will not be out of business anytime soon, especially with agents like Brian and Lance. These gentleman are at the top of their respective positions. The customer service was literally jaw dropping never expected that from ANY dealership. Brian was very knowledgeable about every vehicle on lot and made the experience priceless. Lance in finance who explained everything throughly with no motive outside of finding the best interest in the market. I wish I was buying another car today to relive the experience!! Please stop what you're doing and head to Jim Ellis right now!!!! Don't talk yourself out of the experience you deserve... More

Great service Brian was awesome. Great, professional service from start to finish! Lance was excellent with the financing and definitely was patient with our needs Brian was awesome. Great, professional service from start to finish! Lance was excellent with the financing and definitely was patient with our needs. They did everything they could to make sure we were happy with our purchase. Will definitely go to these guys for all future purchases More