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Jim Falk Lexus of Beverly Hills
Beverly Hills, CA
1,478 Reviews
As a premier California Lexus dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Jim Falk Lexus of Beverly Hills online and offline customers enjoy vehicle specials every day. We offer Lexus service & parts, an online inventory, and outstanding financing options, making Jim Falk Lexus of Beverly Hills a preferred dealer serving Beverly Hills, Los Angeles, Santa Monica, Hollywood and Century City area Lexus buyers. Ready to set up a test drive? Visit our Los Angeles area Lexus dealership in Beverly Hills, CA today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,478 reviews
July 21, 2020
Great service.... Loved working with Michael Shin. He was so nice, polite and very professional. Everyone at the office was so friendly and helpful...... will recommen Loved working with Michael Shin. He was so nice, polite and very professional. Everyone at the office was so friendly and helpful...... will recommend to my friends to buy from this dealership. More
by GIE905
Verified Customer
July 17, 2020
Loved working with Nora and Hussein. I had a bad experience in the past at another dealership and Nora was extremely transparent and helpful! I love my Lexus!! experience in the past at another dealership and Nora was extremely transparent and helpful! I love my Lexus!! More
by ktdimento
Employees Worked With
Nora
July 16, 2020
Receptionist and sale associate are kind and professional service to us.. Specifically, all sales representatives have outstanding knowledge . The location of this dealer is very convenient. service to us.. Specifically, all sales representatives have outstanding knowledge . The location of this dealer is very convenient. More
by 19975TRACY
Employees Worked With
Michael Shin
July 13, 2020
Beware!!! Brought the IS 350 F sport at Jim Falks. Came here on July 7, 2020; noise came from my rear tires loose backing plate, got a rental and everything. Got the car back on July 9, 2020 with success, here on July 7, 2020; noise came from my rear tires loose backing plate, got a rental and everything. Got the car back on July 9, 2020 with success, but I got home and realized my dash cam doesn’t work I noticed the power plug was in the radar socket and the usb cord was unplugged. The dash cam shouldn’t have been touched in the first place since I brought the car for rear tire problems. I have video evidence that shows my dash cam worked during the warranty work and stopped working on July 8, 2020 17:06:20 this was when the technician took my car for an overnight test drive. I talked to the Service Manager (Josh Kim) showed him the evidence about the problem on 7/10/2020 and he told the service representative (Caneen) to tell me to get a diagnostics on the problem from where I had gotten the dash cam installed. Really? You broke it and your going to tell a customer to get a diagnostics on the problem!? Don’t ever bring your car in here unless you want bad service! I expected everything to be fixed and stayed the same, who expects a problem to be fixed and cause another problem?? But they denied any responsibility. I also came back on 7/13/2020 to see if the Service director (D. Vinci) could help me out but it was the same outcome. He said “how do I not know it broke when you took the car home” uhh because there’s a time stamp that shows the last time the dash cam worked duh... I am really stressed out especially because of the pandemic but your going to add more on top of that? I’ve never been to a service center this out of place and unprofessional, how does a multi billion dollar company like Jim Falks be so lacking? More
by dhan06
July 09, 2020
NEED HELP NOT PROFESSIONAL HAD TO CALL LEXUS COOPERATION IN TX. BEFORE SITUATION WAS RE CONFIDE. I ASKED ABOUT THE SITUATION ON 07/03/2020 THEY TOLD ME NO N NOT PROFESSIONAL HAD TO CALL LEXUS COOPERATION IN TX. BEFORE SITUATION WAS RE CONFIDE. I ASKED ABOUT THE SITUATION ON 07/03/2020 THEY TOLD ME NO NO NO NO NO. I CALL THE LEXUS COOPERATION ON 07/07/2020 TOLD ABOUT THE PROBLEM THE ANSWER WAS YES YES YES . YOU WASTED MY TIME AND TIME IS MONEY , BE FAIR WITH ALLLLLLLLLLLLLLLLLLLLLLL YOUR CUSTOMERSSSSSSSSSSSSSSSSSSSS TY TY TY . More
by 6106RA
July 04, 2020
I had a great experience with Jemel and Nora leasing my NX! Jemel was fun and super knowledgeable and Nora was really nice and helpful coming to a deal that would meet my budget. (Or ALLLLMOST meet my bud NX! Jemel was fun and super knowledgeable and Nora was really nice and helpful coming to a deal that would meet my budget. (Or ALLLLMOST meet my budget!). The gentleman who did my paperwork at the end was great too! I’m sorry I forgot his name! This is my third lease from Jim Falk and i would use them again for sure! More
by HALLCALL705
Employees Worked With
Jemel, Nora
July 02, 2020
Mr. Kim Was great and Tim,and Mr Hall. Very helpful. Mr Mr. Kim Was great and Tim,and Mr Hall. Very helpful. Mr Kim made it happen his energy was Great. I told my sister to look for a car here. Mr. Kim Was great and Tim,and Mr Hall. Very helpful. Mr Kim made it happen his energy was Great. I told my sister to look for a car here. More
by CORMOORE1123
July 01, 2020
Good experience, no issues Purchased a low mileage 2 year old Lexus here. Price was very good, car was in great condition, buying experience was low hassle. Sales person was q Purchased a low mileage 2 year old Lexus here. Price was very good, car was in great condition, buying experience was low hassle. Sales person was quick to answer my questions before I went in to look at car. Drove almost two hours to Beverly Hills to make this purchase and was worth it. The same car at dealerships closer to me were $2-3k more expensive. More
by SDCheech
June 29, 2020
Walked into this dealership looking for a used IS 300 F sport, but actually left dealer ship with a new 2020 F sport. Michel abramovitch; helped us out throughout the test drive. Answered all our questions sport, but actually left dealer ship with a new 2020 F sport. Michel abramovitch; helped us out throughout the test drive. Answered all our questions thoroughly with a lot of knowledge on the model we test drove. Appreciate your help and highly recommend this dealership. More
by A_23491
Employees Worked With
Michel Abramovitch
June 25, 2020
From start to finish. Was very happy with the buying process. Chris and Mathew were great. Alnswered all my questions. Made car buying easy and fun. Thank you process. Chris and Mathew were great. Alnswered all my questions. Made car buying easy and fun. Thank you More
by MICHAEL.NOYES13
Employees Worked With
Chris,mathew
