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Jim Falk Lexus of Beverly Hills - Service Center

Beverly Hills, CA

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235 Reviews

235 Reviews of Jim Falk Lexus of Beverly Hills - Service Center

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February 20, 2020

Very accomodating! Eddie does what he says, and always in a good mood. He's the reason we keep coming back. I am treated the way I am supposed to be treated! More

by MICHAELPRUBIN
Recommend Dealer
Yes
Employees Worked With
Eddy Chavarria
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2020

James Palmer was very good and very helpful. He helped me a lot.I was very excited for everything. Thank you so so much Palmer. More

by Boloroogiid0
Recommend Dealer
Yes
Employees Worked With
James Palmer
February 19, 2020

Jim Falk Lexus Service Center Eddie Chavarria provided superior service in addressing my maintenance concerns. He displayed the highest level of professionalism and was knowledgabl More

by CORA.JACKSON.FOSSETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Chavarria
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2020

Amazing location. Always takes care of my vehicles needs. Always love coming to this dealer. We service all of our three vehicles.Almost 5 years coming to this location. More

by glendaherrera92
Recommend Dealer
Yes
Employees Worked With
Eddy Chavarria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Hall
February 19, 2020

If I can give 10 stars I would! James and everyone at Lexus BH were amazing! I was sick and could not pick up my vehicle they delivered it to my house. James is great to work with! Thank you! More

by Christine26
Recommend Dealer
Yes
Employees Worked With
James
February 19, 2020

Pleasant and uneventful Eddy was great. He worked with me to find a service level that would fit within my budget. The service was done in 2 hours and fit perfectly while I More

by JHARRIS841
Recommend Dealer
Yes
Employees Worked With
Eddy Chavarria
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2020

Excellent service! This is my 4th time came in for a scheduled maintenance service in the last 2 yrs or so. I've always been satisfied with the customer service provid More

by Yjpak2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Palmer
February 19, 2020

Eddy Chavarria is truly the best. He is capable, courteous and helpful and you know your car is in good hands and will be well taken care of. More

by judith 21
Recommend Dealer
Yes
Employees Worked With
Eddy Chavarria
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2020

Fast and convenient Service was fast and convenient. Car was provided on time and work appears satisfactory. Hoping to keep my Lexus for 10 years so quality service i More

by RLO4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2020

Excellence Excellent and courteous service! Never disappointed and always felt welcomed and part of the family. The service was fast and we consistently received More

by AUDIE6401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martha Gomez
2
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