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Jim Falk Motors of Maui
Kahului, HI
858 Reviews
Friendly, local, low pressure car buying experience at Maui's largest automotive group. Shop all the brands in one stop - Nissan, Chevrolet, Hyundai, Buick, Cadillac, GMC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 858 reviews
June 15, 2024
Employees are very friendly, helpful, and attentive. I really appreciate the professionalism of the way they treat their customers. They make you feel welcomed, valued and appreciated. I really appreciate the professionalism of the way they treat their customers. They make you feel welcomed, valued and appreciated. More
by KNFERGUSON57
Verified CustomerEmployees Worked With
Helpful June 14, 2024
Ryan was very helpful. I think it was good services over all. Thank you very much. I think it was good services over all. Thank you very much. More
by EK
June 13, 2024
Natalie’s customer service is exceptional. She is friendly and very professional in her job. Thank you, Natalie for your great service. She is friendly and very professional in her job. Thank you, Natalie for your great service. More
by KIMIE6781
June 13, 2024
The salesman(John) I spoke/worked with was very knowledgeable, kind and patient with me as I am a first time buyer and car owner. Everyone there made family and I feel very welcomed and comfortable knowledgeable, kind and patient with me as I am a first time buyer and car owner. Everyone there made family and I feel very welcomed and comfortable while we were there. I am always be happy to talk about my experience with JimFalks and recommend their dealership. More
by ambernolann
June 12, 2024
Hard to get appointment scheduled but once that was done they were good. Said I needed new rear wheel bearings and rear brakes. Quoted me $2100. Ridiculous pricing. Bought the parts and had my shop do both they were good. Said I needed new rear wheel bearings and rear brakes. Quoted me $2100. Ridiculous pricing. Bought the parts and had my shop do both for total of $600 parts and labor. Dealership completed the recall work as expected and on time. More
by stpugsley
Employees Worked With
Rick in service
June 12, 2024
My service advisor Ryan was top notch and helped me out a lot! They even accommodated me being late due to family issues! lot! They even accommodated me being late due to family issues! More
by KW
Employees Worked With
June 10, 2024
I had an excellent experience, thank you. From the moment I parked to the moment I left I was greeted by a well-dressed professional group of people dedicated to making sure everything went w From the moment I parked to the moment I left I was greeted by a well-dressed professional group of people dedicated to making sure everything went well. I told them I was from Lahaina and we had limited car repair options. They were very helpful and helped me in every way possible. My repair was done promptly and I picked up my car in just a few hours. My water pump was replaced. Also would like to thank the mechanics. More
by AKAMAIPREP
June 09, 2024
Ryan and his team are amazing and very helpful in everything they did for my truck everything they did for my truck More
by NOHEALANI93
Employees Worked With
June 07, 2024
It’s very caring and always maintain customer satisfaction. The amenities are well provided at the waiting area or a shuttle service is another option bring offered. The services they offer is ex satisfaction. The amenities are well provided at the waiting area or a shuttle service is another option bring offered. The services they offer is excellent! No wonder I always come back because I trust them a lot. More
by DANIBANGGO
Employees Worked With
