Jim Falk Motors of Maui

Great customer service I had great customer service, very nice, friendly, and efficient. Will definitely be coming back for more routine service checks. Merry Christmas and I had great customer service, very nice, friendly, and efficient. Will definitely be coming back for more routine service checks. Merry Christmas and Happy New Year! More

Service Whenever we have had to service our vehicle we have always been treated very well by Ryan Westberg and our car is gotten good service. The waiting Whenever we have had to service our vehicle we have always been treated very well by Ryan Westberg and our car is gotten good service. The waiting time has always been minimal and that helps us a lot. More

very pleased with service The service manager Sean was great; he explained everything in detail and my car was ready close to the time he estimated. Very pleasant waiting area The service manager Sean was great; he explained everything in detail and my car was ready close to the time he estimated. Very pleasant waiting area too. More

Outstanding care and knowledge Chris went above and beyond expressing his passion and knowledge for what he does. He truly went the extra mile to fit me to the car I not only wanted Chris went above and beyond expressing his passion and knowledge for what he does. He truly went the extra mile to fit me to the car I not only wanted but needed. I believe chris is a prime example of 5 star customer service. More

All about Tony There were other vehicles considered in different dealerships. But we came back to NISSAN mostly because of Tony. He took time to explain and show t There were other vehicles considered in different dealerships. But we came back to NISSAN mostly because of Tony. He took time to explain and show the different options. He was attentive and patient and never pushy. It was a pleasure to deal with him from beginning to end. THANK YOU TONY!!!!!!! More

Great experience Everyone from the service reps to the driver who got me to my doctors appointment on time were kind and helpful. It was very much appreciated. Everyone from the service reps to the driver who got me to my doctors appointment on time were kind and helpful. It was very much appreciated. More

5K service - 1st for vehicle The oil change/filter change went off without a hitch. HOWEVER, recall problem DIDN’T! The tech ‘fried’ my radio (recall) which included all audio & c The oil change/filter change went off without a hitch. HOWEVER, recall problem DIDN’T! The tech ‘fried’ my radio (recall) which included all audio & camera - very disappointing. Not sure whether tech was certified or not. But, the service desk (Randy) was very very respectful & informative. Worked on my concerns & got questions resolved with the new system enroute - 5 days turnaround. More

Time manner Ryan had assisted me and my husband if maintenance needs to be done with our cars. He is always keep eye on each works and let us know to update how Ryan had assisted me and my husband if maintenance needs to be done with our cars. He is always keep eye on each works and let us know to update how long do they need for their work during the visit. I appreciate his care so I easily make schedule for rest of day. The teams are very friendly and on time of their work. More

Ryan was awesome ryan took good care of me. Great customer service. He helped me before. He explained everything was needed and because of the holidays he understands. ryan took good care of me. Great customer service. He helped me before. He explained everything was needed and because of the holidays he understands. More

Excellent Service Ryan took care of my service. Very helpful. Made sure I was comfortable. He also check in to see that I was ok. He also noticed I needed a safty check Ryan took care of my service. Very helpful. Made sure I was comfortable. He also check in to see that I was ok. He also noticed I needed a safty check and took care of it right away. His efficiency made it so easy for me. Appreciate your service department and will be back for all my service needs. More