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Jim Falk Motors of Maui
Kahului, HI
858 Reviews
Friendly, local, low pressure car buying experience at Maui's largest automotive group. Shop all the brands in one stop - Nissan, Chevrolet, Hyundai, Buick, Cadillac, GMC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 858 reviews
July 20, 2019
Great experience overall Chris was great, him and the finance staff worked hard to make this deal happen. I felt like I got a great vehicle at a great rate. Thanks Chris was great, him and the finance staff worked hard to make this deal happen. I felt like I got a great vehicle at a great rate. Thanks More
by mjc1279
Helpful July 19, 2019
Hyundai Tucson 2019 Nick was the most kind, generous person I've worked with in a while. Outstanding! I am so happy i was able to get into the car i wanted at a really go Nick was the most kind, generous person I've worked with in a while. Outstanding! I am so happy i was able to get into the car i wanted at a really good price. Mahalos to Nick for doing a great job. More
by Connie Applegate
Employees Worked With
Nick Mattera
July 19, 2019
It was fast and stress free Joy Sumer was great and made us feel at ease, hassle free. It took him one day to get us approved. He didn’t forced us on getting a car right away, in Joy Sumer was great and made us feel at ease, hassle free. It took him one day to get us approved. He didn’t forced us on getting a car right away, instead gave us time to look what we really want for a car. I highly recommend him as a sales rep for you, if you are looking to purchase a vehicle on this location. More
by Lyn
Employees Worked With
Kyle Cambra, Joy Sumer
July 19, 2019
Service Ryan at the car service is always awesome! They always squeeze me in when they are busy and the service is exceptional. I will always come back for ca Ryan at the car service is always awesome! They always squeeze me in when they are busy and the service is exceptional. I will always come back for car service. More
by BRICKHAND
Verified CustomerEmployees Worked With
Ryan from the service dept at the front desk. Not sure if his last name, Ryan Gallante
July 18, 2019
Still working on the issue after 10 months While some things have been resolved after 10 months of I'm not sure what was going on in the mechanics side of things, I'm still dealing with faulty While some things have been resolved after 10 months of I'm not sure what was going on in the mechanics side of things, I'm still dealing with faulty air conditioning. So many things have been replaced costing me over $2000, yet the air conditioning is still not operating properly. That said, Sean the customer service rep could not have been nicer. He was friendly, accommodating and knowledgeable. I wish I could give him the $1500 I paid for the brake job, and the $800 I paid for new tires and alignment. :) And although I said I would NOT recommend this service center, I only say that because my issue has not been resolved after many appointments and $2000 later. That said, the customer service has always been top notch. So they have that going for them...which is nice. :) More
by KDROSCOSKI
Employees Worked With
Sean in the service department
July 17, 2019
Vehicle Service I took my car for an oil change and routine maintenance inspection. The staff was helpful and friendly as usual. They even washed my car . I took my car for an oil change and routine maintenance inspection. The staff was helpful and friendly as usual. They even washed my car . More
by LJAYONAYON
Employees Worked With
Tim Torres. And Shawn in the Service Center.
July 17, 2019
Fast, professional and easy breezy I had a great experience with the Service Department, as it was easy to schedule the appointment, drop off the car, get a ride to a meeting and get pi I had a great experience with the Service Department, as it was easy to schedule the appointment, drop off the car, get a ride to a meeting and get picked up when car was ready. I was promptly informed of the status of the car and I was very happy with work performed. More
by MIHAELA
Employees Worked With
Rick Kealoha Jacobsen
July 17, 2019
Oil change tire rotation I had an appointment and was promptly greeted. Service was quick and helpful. Also advised about other items for the servicing of my truck. Thanks I had an appointment and was promptly greeted. Service was quick and helpful. Also advised about other items for the servicing of my truck. Thanks More
by MAUIHAMILTONS
Employees Worked With
Richard service
July 16, 2019
Ryan was very helpful and good customer service. I have given Ryan this good review because he had very good customer service and was very helpful . He was very attentive to any questions and concer I have given Ryan this good review because he had very good customer service and was very helpful . He was very attentive to any questions and concerns that I had. More
by 1JAMESYORO
Employees Worked With
Ryan Gallante
July 16, 2019
BEST CUSTOMER SERVICE!! ALL ALOHA!! Kyle and Cory were great! They made the sale quick and easy. Great customer service and very knowledgeable about their product. Got an amazing deal on Kyle and Cory were great! They made the sale quick and easy. Great customer service and very knowledgeable about their product. Got an amazing deal on my vehicle and would definitely recommend Jim Falk Motors of Maui. More
by Tash6909
Employees Worked With
Kyle Cambra, Cory Ahlo
