Jim Falk Motors of Maui - Service Center

100% satisfied GM Service crew is 100% perfection in every aspect, from the greeting to explaining options; the lobby is impeccable with free coffee, tea and snacks. GM Service crew is 100% perfection in every aspect, from the greeting to explaining options; the lobby is impeccable with free coffee, tea and snacks. The friendliness of the staff is Pure Aloha More

Fantastic Service !!! Service Advisor Richard Pearson is incredible! I called on the spur of the moment to see if I could get my car fixed today. and 3 hours later when I a Service Advisor Richard Pearson is incredible! I called on the spur of the moment to see if I could get my car fixed today. and 3 hours later when I arrived, he recognized me my name, assigned a fellow to take care of my care, and assured me he would do everything possisble to get me up and running that day...........and it was 1:00. And he did !!! He was a total pleasure to work with, and as I was leaving he told me to call him personally if I had any more issues................and because of him, I'll be a Jim Falk customer for life ! More

Oil change In overall, the service was great. Coffee and snack were provided while I was waiting. The waiting time was I was told in advance and the car was rea In overall, the service was great. Coffee and snack were provided while I was waiting. The waiting time was I was told in advance and the car was ready on time. More

Detailed service explained The service advisor is very informative about the services rendered . Walk ins are easily accommodated, the shuttle service is on time in dropping off The service advisor is very informative about the services rendered . Walk ins are easily accommodated, the shuttle service is on time in dropping off and picking up customers. More

Oil change The service was excellent. The team kept me in the loop as to when my truck was going to be finished. The coffee was great and also the snack. Maybe The service was excellent. The team kept me in the loop as to when my truck was going to be finished. The coffee was great and also the snack. Maybe have pastries in the future. More

Good customer service Richard was very courteous and although the oil change took much longer than expected due to short staff, he made up for it by discounting the price, Richard was very courteous and although the oil change took much longer than expected due to short staff, he made up for it by discounting the price, so I left satisfied. More

was greatly The service department was friendly great and knowledgeable. To they were also prompt in greeting us when we arrived. A very good experience at Jim Fa The service department was friendly great and knowledgeable. To they were also prompt in greeting us when we arrived. A very good experience at Jim Faulk Nissan More

amazing customer service Ryan always helps me when I come to Jim Falk Nissan. He is so friendly and helpful. I always know that I am getting honest advice with him. I would Ryan always helps me when I come to Jim Falk Nissan. He is so friendly and helpful. I always know that I am getting honest advice with him. I would recommend Nissan to all my friends because of Ryan. Awesome Service! More

Great service Ryan always help me out with ny car and makes sure its running well and is up to date with all the services it needs. Ryan always help me out with ny car and makes sure its running well and is up to date with all the services it needs. More

Great service Ryan always takes good care of me when I bring in my car for service! Quick and efficient service without extra unnecessary costs. Thank you! Ryan always takes good care of me when I bring in my car for service! Quick and efficient service without extra unnecessary costs. Thank you! More