Jim Falk Motors of Maui - Service Center

SERVICE 6/21/19 No long wait time Associate was helpful was contacted by text confirming my car for serivce and also when it was done shuttle is a great convenienc No long wait time Associate was helpful was contacted by text confirming my car for serivce and also when it was done shuttle is a great convenience More

MY GENESIS LOVES THIS PLACE My recent service visit was going to be a long wait and I knew it. The staff kept me well informed, the coffee is great, the nearby lunch place was sh My recent service visit was going to be a long wait and I knew it. The staff kept me well informed, the coffee is great, the nearby lunch place was shown to me and it was great also. Rich Pearson (Hyundai guy) is a class act. Thanks for great Service JIM FALK HYUNDAI Brian Egan, Lahaina, HI More

Great Service I received great customer service while my car was getting serviced. The service department was very busy and the wait was long but it was ok. I know I received great customer service while my car was getting serviced. The service department was very busy and the wait was long but it was ok. I know how hard it is to work short staffed. Everyone did a great job. More

OK, if you can afford it. The service is excellent and the staff are all very supportive. I just wish your services did not cost so much. I'm thinking of looking to see if Ma The service is excellent and the staff are all very supportive. I just wish your services did not cost so much. I'm thinking of looking to see if Maui has outfits like OilChangers or JiffyLube because I'm sure that their services are not only guaranteed but a log less costly. My predicted costs to change fluids on my next visit to Jim Faulk will be a whopping $1,100.00 ????? WOW!!! More

coil (for the sparkplugs) replacement As fare as quality of work is concerned I am very satisfied. However, the work done was exceptionally expensive this time around. $430 for 2 coil re As fare as quality of work is concerned I am very satisfied. However, the work done was exceptionally expensive this time around. $430 for 2 coil replacements is a little over the top (you can get brand new OEM coils for $45 each and the time to replace them can't take more than 20 minutes. More

Great service...professional and courtepus!! Have been a customer of Nissan for many years! Great service! Many thanks to Ryan in the service dept! He is professional, courteous, and very custo Have been a customer of Nissan for many years! Great service! Many thanks to Ryan in the service dept! He is professional, courteous, and very customer oriented. Mahalo Ryan!! More

Service Always friendly and helpful. They checked me in quick and called when done. Car was washed and clean. Let me know what might need repair in the future Always friendly and helpful. They checked me in quick and called when done. Car was washed and clean. Let me know what might need repair in the future. More

I really appreciate the care Sean provide. I have been a little apprehensive about coming to the dealership for work. My last visit did not go as well as one would hope. So when I arrived I w I have been a little apprehensive about coming to the dealership for work. My last visit did not go as well as one would hope. So when I arrived I was greeted by Sean pleasantly he explained work that I needed and work that I may need in the future. It gave me that feeling of trust and commitment to service and now I am a customer for life. My family is also a Nissan customer for life. Please continue to employ those with great customer service and non pushy sales tactics. More