Jim Falk Motors of Maui - Service Center

Great service...professional and courtepus!! Have been a customer of Nissan for many years! Great service! Many thanks to Ryan in the service dept! He is professional, courteous, and very custo Have been a customer of Nissan for many years! Great service! Many thanks to Ryan in the service dept! He is professional, courteous, and very customer oriented. Mahalo Ryan!! More

Service Always friendly and helpful. They checked me in quick and called when done. Car was washed and clean. Let me know what might need repair in the future Always friendly and helpful. They checked me in quick and called when done. Car was washed and clean. Let me know what might need repair in the future. More

I really appreciate the care Sean provide. I have been a little apprehensive about coming to the dealership for work. My last visit did not go as well as one would hope. So when I arrived I w I have been a little apprehensive about coming to the dealership for work. My last visit did not go as well as one would hope. So when I arrived I was greeted by Sean pleasantly he explained work that I needed and work that I may need in the future. It gave me that feeling of trust and commitment to service and now I am a customer for life. My family is also a Nissan customer for life. Please continue to employ those with great customer service and non pushy sales tactics. More

Run from this place!!! This is the WORST dealership on the island and the WORST service department you will ever experience. I took my Corvette in because the clutch was This is the WORST dealership on the island and the WORST service department you will ever experience. I took my Corvette in because the clutch was chattering. After charging me $1600 the problem was not fixed. Now they tell me it's normal?? A chattering clutch is not normal. They just can't fix it. Incompetent, lazy, liars. Another shop fixed it in 1 try. Falk worked on it for 8 months!!! RUN FROM THIS PLACE!! More

Repair of Nissan Froniier We've used the repair service at Nissan for awhile and they again did a great job on our Frontier. We worked with Ryan and he really takes great care We've used the repair service at Nissan for awhile and they again did a great job on our Frontier. We worked with Ryan and he really takes great care of us. The replacement part was a part that was no longer manufactured so the choice was either a remanufactured part or a used part. He also said if I could find a part, i could get it and they would install it. Well, I searched and found it almost impossible to find. I passed on people trying to sell used parts, parts that were close but not quite the same but saying it works, etc. Then I got a call from Ryan saying they found one. This was a big relief because you get not only factory repair vut also a great warranty. Well, it got fixed and cost was more than reasonable. We use Nissan because they are competitive in cost and are doing factory standard repairs. Thank you Nissan and Ryan. More

Friendly and efficient Great customer service. The staff was very Friendly and efficient! Took my car to change AC parts and service brakes. My car was done in a timely mann Great customer service. The staff was very Friendly and efficient! Took my car to change AC parts and service brakes. My car was done in a timely manner. More

Excellent Service! I have had the opportunity to be welcomed by Ryan on two occasions and he was great to work with. I would definitely recommend anyone to see Ryan for I have had the opportunity to be welcomed by Ryan on two occasions and he was great to work with. I would definitely recommend anyone to see Ryan for any of the vehicle needs. More

Excellent We were welcomed with kindness and promptly serviced. Any questions we had were answered in a way that we could understand. Very helpful and understa We were welcomed with kindness and promptly serviced. Any questions we had were answered in a way that we could understand. Very helpful and understanding. With excellent service. More

Gr8 service Went in for a bunch of different things & was able to get them all done in 1 day, actually in only 4 hours. My device rep Daryl worked hard to get me Went in for a bunch of different things & was able to get them all done in 1 day, actually in only 4 hours. My device rep Daryl worked hard to get me great prices on my service needs & even helped me get a reprint of my safety. Greatly appreciated More