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Jim Falk Motors of Maui - Service Center

Kahului, HI

4.2
637 Reviews

637 Reviews of Jim Falk Motors of Maui - Service Center

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June 25, 2019

Excellent Service Experience at Jim Falk Booked our appointment online, so easy! Nick was great when we got there. Got a ride to lunch, and our car was ready earlier than expected!! Couldn More

by DONNALAURITZEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Mattera
June 25, 2019

Ryan was such an amazing customer service provider to me It was easy, great experience! Ryan helped me with all my belongings and with my child. My car was cleaned and fixed above my expectation More

by ALENAMATSUI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Gallante
June 25, 2019

Great Service Ryan greeted me when I dropped off my truck and got the job done in less time than anticipated. Excellent service and very friendly atmosphere. More

by JAY.ARAKAWA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Gallante
June 25, 2019

Service Ryan always does a great job. Service is always prompt hes always clear on what's going I will definitely send my family friends here thank you. More

by KUKUIPUKA7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
June 24, 2019

Easy Peasy Rick always makes it easy to schedule maintenance around my schedule he is awesome 10.0 We live in Napili so it’s not always easy to Bring our Colora More

by tonymenze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick in service
June 24, 2019

SERVICE 6/21/19 No long wait time Associate was helpful was contacted by text confirming my car for serivce and also when it was done shuttle is a great convenienc More

by joanna10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Pearson
June 23, 2019

No Aloha. Poor customer service. Employees at the service center have a negative attitude. My next vehicle will be a Tesla so we don't have to be treated like More

by JEFFREYNAVARES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know his name.
Jul 02, 2019 -

Jim Falk Motors of Maui responded

Dear Jeffrey, We are disappointed that you did not receive the service you deserve. Please allow us an opportunity to make u[p for your experience and show you some extra aloha. Please ask for Theresa to setup your next service and we'll take care of you.

June 21, 2019

Nick has been the best service guy for my Hyundai. Nick is awesome. I have been purchasing and servicing with Jim falk for probably 20 years now. Nick by far is the best ever. He redeemed my faith a li More

by britsrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicholas
Jul 02, 2019 -

Jim Falk Motors of Maui responded

Mahalo Britsrock for the positive review! Thank you for being a loyal customer. We appreciate you!

June 20, 2019

MY GENESIS LOVES THIS PLACE My recent service visit was going to be a long wait and I knew it. The staff kept me well informed, the coffee is great, the nearby lunch place was sh More

by BrIANEGAN24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RICH PEARSON. SERVICE FOR HYUNDAI----same scores, Neal Drewry, Joe Aguinaldo
June 20, 2019

Great Service I received great customer service while my car was getting serviced. The service department was very busy and the wait was long but it was ok. I know More

by CATHERINEFCHASE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg