Jim Hudson Lexus

Susan Shealy I’m a 71 year old widow so i’ve Bought a lot of cars and by far this was the best car buying experience I’ve ever had. I’m a 71 year old widow so i’ve Bought a lot of cars and by far this was the best car buying experience I’ve ever had. More

Efficient Service I received a service recall letter regarding the need to replace the passenger side airbag. My wife and I had scheduled a trip and were concerned with I received a service recall letter regarding the need to replace the passenger side airbag. My wife and I had scheduled a trip and were concerned with the safety issue. Kimberley Daniels worked with us and was able to arrange to have the service done the next day. We were very grateful and were able to go on our trip without concern about the air bag issue. More

Melvin Austin is always professional. I have delat with him I continue to come to this dealership because of the professionalism of Melvin Austin! He is knowledgeable and helpful no matter what! you should not I continue to come to this dealership because of the professionalism of Melvin Austin! He is knowledgeable and helpful no matter what! you should not have a word minimum if you want people to participate More

Efficient & pleasant experience each time I come for service I always receive the most courteous service at Hudson . . . from the one who greets me as I pull into the garage to the service representative, on thi I always receive the most courteous service at Hudson . . . from the one who greets me as I pull into the garage to the service representative, on this visit - Matthew Johnson. The waiting area facilities are comfortable and I love having the small work area with computers. It's nice to have a snack and drink while you wait. The only suggestion I could make would be to add a "nail tech" so that the ladies could get a quick manicure while we wait! I drive from Rock Hill, SC to Columbia, SC (approx. 65 miles) to have Hudson Lexus service my car. That should speak for itself! More

Excellent people to work with I was impressed with the way the staff handled a problem with my new car. They lived up to the good reputation I've heard about! I was impressed with the way the staff handled a problem with my new car. They lived up to the good reputation I've heard about! More

Great Customer Service There have only been two incidents where I did not have a good experience in the service department at Jim Hudson Lexus. On both occasions, Melvin Als There have only been two incidents where I did not have a good experience in the service department at Jim Hudson Lexus. On both occasions, Melvin Alston did not handle my service needs. I will continue to go to Jim Hudson as long as Melvin is there. He is the consummate professional and knows about good customer service. There is no secrets and you are given just what you are promised. More

LX570 wouldn’t buy anywhere else 4 cars later... I wouldn’t ever consider working with anyone other than Darren Russ and Sam McElveen. Jim Hudson has the best team ever. 4 cars later... I wouldn’t ever consider working with anyone other than Darren Russ and Sam McElveen. Jim Hudson has the best team ever. More

Very comfortable, with no high pressure sales pitch. It was very professional and our salesman was very knowledgeable of the cars that were shown. We were felt like we were very special and was treated v It was very professional and our salesman was very knowledgeable of the cars that were shown. We were felt like we were very special and was treated very courteously. A very different experience then many dealerships I have visited in the past. More

Maintenance The customer service representative was great in scheduling my appointment. The service tech was great in letting me know the cost of the maintenance The customer service representative was great in scheduling my appointment. The service tech was great in letting me know the cost of the maintenance and calling me immediately when an issue came up. More

First Class Service All members of the staff were very friendly and professional. Melvin, my service advisor as always, was exceptional. He is a great asset to this deale All members of the staff were very friendly and professional. Melvin, my service advisor as always, was exceptional. He is a great asset to this dealership. Any dealership can sell you a car; it's the service department that keeps you loyal. More