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Jim Hudson Lexus - Service Center

Columbia, SC

5.0
2,194 Reviews
Call Service Center (803) 754-9500

2,194 Reviews of Jim Hudson Lexus - Service Center

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June 29, 2025

Everyone here makes you feel very special. The team is professional and very knowledgeable. Deana was great . More

by Sproles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2025 -

Jim Hudson Lexus responded

Thank you for sharing this feedback with our team at Jim Hudson Lexus of Columbia! It's wonderful to know Deana was a standout during your visit.

June 27, 2025

Erik Due in the service department provides top notch service. Very kind and genuinely cares about the customer’s needs. More

by Joseph Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Jim Hudson Lexus responded

Joseph, we're delighted to hear that Erik provided you with exceptional service at Jim Hudson Lexus of Columbia. Thank you for sharing your experience!

June 27, 2025

The best customer service anywhere! Shaun is the best service person they have in my opinion! More

by Donnadthompson65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Jim Hudson Lexus responded

We are glad to hear that Shaun has provided excellent service. Thanks for choosing Jim Hudson Lexus of Columbia!

June 25, 2025

Exceptional customer service. Had a great experience! Shaun and Tony are the best! Keep up the great work. More

by Tammy Gaskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2025 -

Jim Hudson Lexus responded

Tammy, we're so glad that Shaun and Tony provided exceptional service during your visit to Jim Hudson Lexus of Columbia. Thanks for the kind words!

June 24, 2025

Jim Hudson's service is phenomenal, they got out of their way to ensure satisfaction. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Jim Hudson Lexus responded

We are grateful to have earned your business, Chris. Thanks for taking the time to leave us a review! - The Jim Hudson Lexus of Columbia Team

June 21, 2025

Excellent service, great communication as to my problem and mechanic completed the correction and communicated the results. My overall experience was extremely positive.Thansk! More

by blJohn Blaneyaneyjohn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lalo Bellamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Jim Hudson Lexus responded

John, we're happy to hear about your positive experience with our team at Jim Hudson Lexus of Columbia. Thank you for sharing your feedback and trusting us with your vehicle!

June 20, 2025

Amazing and expert service. Very helpful, and went the extra mile to ensure our satisfaction! More

by SC Lexus Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Jim Hudson Lexus responded

Thank you for stopping by to leave Jim Hudson Lexus of Columbia a wonderful review!

June 19, 2025

This is the best team from top to bottom from sales to Customer Service to management JIM HUDSON Lexus are a 5 🌟…. My salesman was Danny. He went above and beyond to make sure my issue was soft with sati More

by Murrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Servers manager, Tony
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Jun 23, 2025 -

Jim Hudson Lexus responded

Murrell, it means a lot to hear that Danny and the team at Jim Hudson Lexus of Columbia provided you with exceptional service. It's wonderful knowing they went above and beyond for you. Thank you for sharing your experience!

June 18, 2025

We were able to get an appointment immediately for our service. The advisor was very professional and told us everything we needed to know about the visit . More

by Mikemolczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that our team at Jim Hudson Lexus of Columbia provided you with prompt and professional service. Thank you for sharing your experience!

June 17, 2025

Great service, as always with Shaun Crosier. He is always courteous and professional and takes the hassle out of having your car serviced. More

by christybpollock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2025 -

Jim Hudson Lexus responded

Christy, we're delighted to hear that Shaun consistently provides you with hassle-free service at Jim Hudson Lexus of Columbia. Thank you for your kind words and continued trust in our team!

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