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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,150 Reviews

2,150 Reviews of Jim Hudson Lexus - Service Center

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April 30, 2025

Since purchase of my Lexus in 2023, Jim Hudson Lexus has been a smooth and reliable dealership to go to for upkeep of my car. I’ve been completely satisfied every time I have been. More

by rachel.parker12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Jim Hudson Lexus responded

Rachel, we're delighted to hear that your experiences with Jim Hudson Lexus of Columbia have been smooth and satisfying since purchasing your car. Thank you for trusting us with the upkeep of your Lexus!

April 29, 2025

This dealer provides very nice, prompt, easy and professional service. They keep you informed the whole time. More

by shwilder1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Leslie
Apr 29, 2025 -

Jim Hudson Lexus responded

Thank you for sharing your experience! We're pleased to hear that our team at Jim Hudson Lexus of Columbia provided prompt and professional service. See you next time!

April 26, 2025

Service was fantastic. They always treat their clients with respect and care. I highly recommend them. More

by breeden1929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Jim Hudson Lexus responded

Thank you for the high recommendation! We're delighted to hear that our team at Jim Hudson Lexus of Columbia provided fantastic service and treated you with respect and care. We look forward to serving you again in the future!

April 23, 2025

Jim Hudson Lexus is a great dealershiip. I do trust them with my car and services. More

by Clgood59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Jim Hudson Lexus responded

Thanks so much. We look forward to your next visit to Jim Hudson Lexus of Columbia!

April 22, 2025

Jim Hudson Lexus’s service department is top notch. The customer service experience, transparency and responsiveness can’t be beat. Jared, the service advisor that helped me was attentive and thorough. More

by asimpsonmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly the scheduler.
Apr 22, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that you had a fantastic experience with our service department at Jim Hudson Lexus of Columbia! It's great to know Jared provided attentive and thorough assistance, and we're glad you appreciated the car wash and vacuum. Thank you for your kind words!

April 22, 2025

Mr. Erik was very professionally explaining the details of service that was needed. The technician was also very professional in explaining his findings. Thank you James and Marie More

by James rere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Jim Hudson Lexus responded

James, thank you for sharing your positive experience with Mr. Erik and our team at Jim Hudson Lexus of Columbia! We're glad to hear everything was explained clearly and professionally. Safe travels!

April 20, 2025

Deanna was a breathe of fresh air. She made me feel important and I trust her More

by sybilla.t44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Jim Hudson Lexus responded

We are pleased to hear of your great experience with Deanna and our team! Thanks for taking the time to share it with us.

April 16, 2025

I had an amazing experience during my recent service visit at Jim Hudson Lexus, all thanks to Denil! From start to finish, he was pleasant, friendly, and incredibly easy to contact. It’s the small thing More

by Dr. Barney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita Smith
Apr 17, 2025 -

Jim Hudson Lexus responded

Dr. Barney, we're delighted to hear that Denil provided such exceptional service during your visit at Jim Hudson Lexus of Columbia! Your kind words about his attention to detail and professionalism mean a lot to us. Thank you for sharing this wonderful feedback!

April 15, 2025

Always superb customer service! Tony and Shaun are always professional, courteous and knowledgeable! They ensure the best experience! Also very skilled technicians, great work! More

by Tammy Gaskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Jim Hudson Lexus responded

Tammy, we're delighted to hear that Tony and Shaun provided you with such a positive experience at Jim Hudson Lexus of Columbia. Thank you for highlighting their professionalism and the great work from our technicians!

April 13, 2025

Excellent place to service your car , clean environment,friendly and knowledgeable people and staff. Professional service More

by Fblyden1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Jim Hudson Lexus responded

We're delighted to hear you had a great experience with our team at Jim Hudson Lexus of Columbia. Thank you for highlighting the professionalism and friendliness of our staff!

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