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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
1,872 Reviews

1,872 Reviews of Jim Hudson Lexus - Service Center

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June 15, 2024

I have always received the best personal service, especially from Darryn Russ in Sales, and many of those involved in Service, most recently Danny Chupek. More

by starrharvey318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryn Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Very courteous and great job! I wouldn’t go anywhere else. Love the car wash thank you! I like the cleanliness of the garage as well. More

by Cher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Very prompt and professional. The waiting area has plenty of refreshments to keep you satisfied while you wait. More

by Creshacutner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Jim Hudson Lexus responded

Thanks for the feedback! We're glad to hear you enjoyed our prompt service and refreshments at Jim Hudson Lexus of Columbia. See you next time!

June 12, 2024

Jared was amazing! He kept me informed on my services and was very accommodating to make sure I had what I needed while I waited with my child. More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Jun 12, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Jared provided such accommodating service during your visit at Jim Hudson Lexus of Columbia. Thanks for sharing this positive experience!

June 11, 2024

Great service! We were 30 mins late for our appointment due to traffic and we were still taken care of in a timely manner and professionalism. More

by lburnett1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Jim Hudson Lexus responded

We're glad to hear that our team at Jim Hudson Lexus of Columbia could accommodate you despite the traffic delay. Thanks for sharing your positive experience!

June 11, 2024

Danny did a great job managing my latest service visit. Seamless and went just as expected and laid out by him. More

by Larko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Jim Hudson Lexus responded

Larko, we're delighted to hear that Danny provided a seamless service experience at Jim Hudson Lexus of Columbia. Thanks for sharing your positive feedback!

June 11, 2024

Great service and the refreshments that were given in the waiting room was great also. More

by dwb957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Jim Hudson Lexus responded

We couldn't ask for a better review of Jim Hudson Lexus of Columbia. Thanks so much for sharing your positive experience.

June 07, 2024

This dealer does great work on my car and I am satisfied when I leave. More

by b70dodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Jim Hudson Lexus responded

Here at Jim Hudson Lexus of Columbia, we are always thankful for positive feedback from our customers. Thank you, and we'll see you next time!

June 06, 2024

Eric was our Service Rep. and he took excellent care of our Lexus and provided important information to be mindful for future maintenance. He was very professional and courte More

by Kfrierson114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Jim Hudson Lexus responded

Thank you for the high recommendation! We're glad to hear Eric provided excellent service and valuable information at Jim Hudson Lexus of Columbia. We appreciate your support!

June 06, 2024

Exceptional service. Full cost of the 60,000 mile service is waaay to expensive. Most items are checklist. Efficient. Video offers very little info. More

by lemeulc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Jim Hudson Lexus responded

Thank you for your feedback! We're glad to hear that the service was exceptional at Jim Hudson Lexus of Columbia. We appreciate your input on the cost and video information, and we'll work on improving these aspects. Safe travels!

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