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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,164 Reviews

2,164 Reviews of Jim Hudson Lexus - Service Center

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May 27, 2025

Danny was an exceptional staff member at the Hudson’s dealership. Very friendly and courteous. More

by Addi2437
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Jim Hudson Lexus responded

We are glad to hear that Danny provided excellent service. Thanks for sharing this feedback with the Jim Hudson Lexus of Columbia team!

May 24, 2025

Superb customer service from the sales team to service department. Cannot imagine more fulfilling experience. More

by kimberlyherchek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Jim Hudson Lexus responded

Kimberly, we're delighted to hear that you had such a fulfilling experience with our team at Jim Hudson Lexus of Columbia. Thank you for the wonderful feedback!

May 23, 2025

Awesome group of individuals that are working at this dealership-everyone greets you with smiling faces, very warm and embracing individuals. More

by jlevy40231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that you had such a positive experience with the team at Jim Hudson Lexus of Columbia! It's wonderful knowing our staff made you feel welcome and embraced. Thank you for sharing your feedback!

May 23, 2025

Jim Hudson Lexus of columbia, SC is an outstanding dealership where the sales and service personnel are curteous. My recent service with this dealership were top notched. Mr. Jared Goodwin was my serv More

by tindaljenkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Jim Hudson Lexus responded

Tindaljenkinson, we're delighted to hear about your positive experience with Mr. Jared Goodwin and the team at Jim Hudson Lexus of Columbia! We appreciate your feedback and look forward to serving you in the future. Safe travels!

May 22, 2025

I have had an overall wonderful experience with Jim Hudson Lexus. They have been very accommodating and worked hard to keep up the quality results. More

by SMiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Jim Hudson Lexus responded

We're delighted to hear about your wonderful experience with us at Jim Hudson Lexus of Columbia. Thank you for acknowledging our team's efforts in providing quality service!

May 21, 2025

Excellent customer service. Danny was very helpful and courteous.He made our visit very pleasant. More

by Shorty67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Jim Hudson Lexus responded

We are so happy that our Jim Hudson Lexus of Columbia team delivered an excellent experience. Thank you!

May 20, 2025

Customer service friendly. I Love the video of the car inspection, because it was thorough. I did not have to wait extremely long. Although they did not vacuum the inside of my More

by glorialbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
May 20, 2025 -

Jim Hudson Lexus responded

Gloria, we're delighted to hear that you enjoyed the video inspection and received prompt service at Jim Hudson Lexus of Columbia. We appreciate your feedback about the vacuuming and are glad our team addressed it right away. Thanks for choosing us!

May 20, 2025

Thank you for the courtesy washes. I also had a flat...Jarred and the service department was amazing. The updated video clips of the progress is a bonus! A PROUD RX 350L Lexus o More

by Neece'
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Jarred and our service department provided you with excellent support at Jim Hudson Lexus of Columbia. It's great to know the courtesy washes and video updates added value to your experience. Enjoy every moment in your RX 350L!

May 17, 2025

Always a pleasure just to sit and communicate with Deanna. She takes her job seriously and in my opinion does a great job. I told her she need to be commended for the great work she is doing. More

by edwards.francine1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Jim Hudson Lexus responded

It's wonderful to hear that Deanna made such a positive impression during your visit to Jim Hudson Lexus of Columbia, Francine. We appreciate the feedback and will make sure she receives the recognition she deserves for her hard work!

May 15, 2025

Service was scheduled and completed in a timely manner. Melvin took care of everything for me. More

by BirdieGirl58$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Jim Hudson Lexus responded

We really appreciate your feedback! Thank you for supporting Melvin and Jim Hudson Lexus of Columbia.

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