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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews
Call Service Center (803) 754-9500

2,151 Reviews of Jim Hudson Lexus - Service Center

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January 10, 2025

The Service and Service Advisors are top-notch! !! They care about each and every customer and want to make sure each person feels special. More

by hthompson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Jim Hudson Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Jim Hudson Lexus of Columbia made your experience special. We appreciate your support and look forward to serving you again!

January 10, 2025

Love the service. The people are so friendly and accommodating and you get a play by play video of the technician working on your car. I would recommend 💯! More

by deedee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Jim Hudson Lexus responded

Thank you for the glowing review! We're delighted to hear that our service and team at Jim Hudson Lexus of Columbia made such a positive impression. We appreciate your recommendation and look forward to serving you again in the future!

January 10, 2025

Melvin was great ! The service was very precise and thorough! Report was very detailed & informative. More

by Bobbyb611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Melvin provided you with precise and thorough service at Jim Hudson Lexus of Columbia, Bobby! Thank you for sharing your experience, and we hope the detailed report was helpful.

January 09, 2025

I always have a good experience with, Jim Hudson Lexus. They do a great job on serving my vehicle and the staff is always friendly. More

by micahmccoy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that you consistently have a positive experience with us at Jim Hudson Lexus of Columbia! Our team is committed to providing excellent service and friendly interactions. Thank you for your support!

January 09, 2025

As always, Jim Hudson Lexus is on point! Jared also gets 5 Stars for his professionalism! Great job all around! More

by JAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2025 -

Jim Hudson Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that Jared and our team at Jim Hudson Lexus of Columbia provided a top-notch experience. We appreciate your support!

January 08, 2025

Very friendly and professional. Lexus has the best customer service by far. Great waiting area. More

by edleuven01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Frick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2025 -

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We're glad that our team was friendly and you enjoyed our waiting area.

January 07, 2025

This was a Saturday service on my vehicle. This was a morning appt that was for my convenience. While waiting I was kept informed as to the timeline and checked on by my service advisor, Dan More

by Fjosmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Jim Hudson Lexus responded

Fjosmith, we're glad to hear that Danil and the team at Jim Hudson Lexus of Columbia made your Saturday service convenient and kept you informed. Thank you for sharing your experience!

January 07, 2025

This is hands down the best service center in the Columbia area for car service. More

by pam.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Jim Hudson Lexus responded

We couldn't ask for higher praise, Pam! Thanks for sharing your glowing review with the Jim Hudson Lexus of Columbia team!

January 07, 2025

Excellent service. Melvin was my advisor and he was knowledgeable and very pleasant to work with. Everything was explained and he made sure I was okay with everything b More

by BirdieGirl58$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Melvin provided excellent service and made your experience at Jim Hudson Lexus of Columbia a pleasant one. Thank you for sharing this feedback, and we look forward to serving you again in the future!

January 05, 2025

Deanna was amazing to work with, highly recommend! Will definitely look forward to working with her in the future. More

by audra.shives
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Deanna provided such a great experience at Jim Hudson Lexus of Columbia! Thank you for the recommendation, and we look forward to welcoming you back in the future.

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