Back

Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,165 Reviews

2,165 Reviews of Jim Hudson Lexus - Service Center

Sort by
November 03, 2019

Quick & courteous Always looking after my best interests. I have always been treated fairly. I will certainly have Lexus in mind when considering a new purchase. Thank More

by manuelgaetan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Coward
November 03, 2019

Everything went smoothly. Thank you. I was there longer than an hour. More like an hour and a half. Sam was very nice. I drank a Diet Coke. More

by Rhett
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2019

Danny Chupek was wonderful! He was professional, courteous, and efficient! It was the best service I’ve ever had at Jim Hudson Lexus. 😃 I love working with the people in the service department! More

by Beth Gilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2019

Scheduled Maintenance Service Scheduling was accomplished via telephone and appointment accepted. I was promptly met upon arrival by the service writer and details of the visit dis More

by Torson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Stratford
October 31, 2019

Job well performed and customer service was excellent. The 3rd party who cleaned my passages seat did a great job. I really am pleased with his work. More

by Dream10
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
October 31, 2019

service call I had to get 25,000 mile service package and a re-call for the GPS system. Everything was handled and the staff was friendly and helpful. More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2019

Outstanding service. The service was timely and professional. The service advisor was excellent, prompt and professional. Service was timely and outstanding. The video was very good. More

by South
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2019

Getting my car serviced is easy and convenient Working with Shannon to get a 15,000 mile checkup was awesome. Super easy to get a loaner and go about my day! Getting text updates throughout the day More

by mscarmardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
October 30, 2019

Excellent Service The staff at Jim Hudson Lexus are universally happy acting, like they are glad you are there and are always asking if there is anything they can do fo More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
October 30, 2019

Had excellent service. Encountered no unpleasant issues. Had very professional and courteous service from Sam Mercado. All work was completed as expected. The new facilities are very nice and very customer More

by Doc.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
131
...