Jim Hudson Lexus - Service Center

Thank you. I had a great experience. Very efficient, I was able to get courteous vehicle to run errand and Danil texted me when car was ready. I was in my car ou I had a great experience. Very efficient, I was able to get courteous vehicle to run errand and Danil texted me when car was ready. I was in my car out the door quickly. Thank you Danil. More

Excellent customer satisfaction Darren Russ makes you feel special every time he sees you and Erik Due was great too. He kept me informed of how my service was going and both asked Darren Russ makes you feel special every time he sees you and Erik Due was great too. He kept me informed of how my service was going and both asked if I needed anything during my wait. Great experience and great customer service! More

Excellent service. Service representative and service dept are always so courtesy and helpful. Really appreciate this. That is why we keep coming back to Lexus! Very Service representative and service dept are always so courtesy and helpful. Really appreciate this. That is why we keep coming back to Lexus! Very happy with my Lexus. More

RX 350 Everyone I encountered was most helpful, friendly, and knowledgeable. Everyone went out of their way to be of assistance. Service dept was excellent Everyone I encountered was most helpful, friendly, and knowledgeable. Everyone went out of their way to be of assistance. Service dept was excellent and efficient. Facility was very clean and waiting area was well supplied. More

Great Service! You can't go wrong with the team at Jim Hudson Lexus. Everyone there is very helpful. Great service all the way around! Thank you! You can't go wrong with the team at Jim Hudson Lexus. Everyone there is very helpful. Great service all the way around! Thank you! More

This is what all dealerships should be like. Upon arriving i was greeted by Ms. Shannon Stratford ,what pleasure it was to have as a service advisor, i explained to her what my problem was and ho Upon arriving i was greeted by Ms. Shannon Stratford ,what pleasure it was to have as a service advisor, i explained to her what my problem was and how i had went to the Lexus of Queens and got hosed. the problem was taken care of. I will never have another Lexus dealership touch my vehicle again. More

Rating for service visit Excellent customer service and care. He was very attentive, caring, polite and very helpful throughout the process. Also went out of the way to make t Excellent customer service and care. He was very attentive, caring, polite and very helpful throughout the process. Also went out of the way to make the service visit as seamless as possible. Great guy. More

Eric was fantastic. Eric was very knowledgeable and kept me informed throughout the whole process of having my car serviced. Eric even had a bottle of water waiting for Eric was very knowledgeable and kept me informed throughout the whole process of having my car serviced. Eric even had a bottle of water waiting for me when I got there to pick up my car. More

Awesome service I came in to make an appointment and expected it would be several days before my car would be serviced. Erik was able to schedule my appt. that day.I I came in to make an appointment and expected it would be several days before my car would be serviced. Erik was able to schedule my appt. that day.I was given a courtesy vehicle to drive while recall was replaced. Erik helped me unload my car to courtesy vehicle.Friendly & knowledgeable from service greeter to technician. Service greeter was helpful in securing service manager,Erik. Erik explained the recall process and other items needing serviced. He stayed in touch through text-email. More

5000 mile service Shannon, in the Service Dept is extremely efficient and knowledgeable. She went above and beyond to make my service experience a pleasant one. She wil Shannon, in the Service Dept is extremely efficient and knowledgeable. She went above and beyond to make my service experience a pleasant one. She will be my go to in the future. More