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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,155 Reviews
Call Service Center (803) 754-9500

2,155 Reviews of Jim Hudson Lexus - Service Center

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April 19, 2024

This dealership is very professional and I always receive excellent service when bringing my vehicle in. More

by paul_bethea_fmc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Jim Hudson Lexus responded

We're glad to know you've consistently received excellent service at our dealership. Thank you for choosing Jim Hudson Lexus of Columbia and sharing your experience!

April 17, 2024

Danil is great. Got me in on schedule. Had courtesy vehicle available when I got there. Picked up when promised. More

by allan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Jim Hudson Lexus responded

Allan, we're glad to know Danil and our team at Jim Hudson Lexus of Columbia were able to provide you with a smooth experience. Thanks for the positive feedback!

April 16, 2024

Erik has great customer service, he was patient and very professional. I appreciate him working with me to have my car serviced. I felt welcomed, he was genuinely helpful and accommodating. More

by Jctolb@bellsouth.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wilson
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Apr 17, 2024 -

Jim Hudson Lexus responded

We're so glad to know that Erik provided you with excellent service at Jim Hudson Lexus of Columbia. Our team always aims for professionalism and patience, so it's wonderful to see this reflected in your experience. Thank you for choosing us!

April 15, 2024

We are very satisfied with the timely, professional and cordial service we received. Excellent service overall. More

by Jbravo99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Jim Hudson Lexus responded

We are excited to hear about your experience. Thank you so much for your kind words and we hope to see you again!

April 14, 2024

I have had a great experience with this dealership. Been a customer since 1987. The service is excellent and the entire staff and service department is fantastic. Everyone treats you as if you are spec More

by Jan Clamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Jim Hudson Lexus responded

We are thrilled to learn about the outstanding experience you had at our dealership! Your decision to provide feedback is sincerely valued, and we greatly appreciate your input.

April 12, 2024

Jared gave me the five star treatment. This dealership have the best customer service ever! More

by Vee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lalo Bellamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Goodman
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Apr 12, 2024 -

Jim Hudson Lexus responded

Jared and the team at Jim Hudson Lexus of Columbia are always happy to help, Vee! Thanks for your kind words!

April 11, 2024

Excellent and caring. As a 75 year old , he took time with me and revealed my anxiety. More

by Delores.c.monteith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Jim Hudson Lexus responded

Reviews like this one make our day, Delores! Thanks from the Jim Hudson Lexus of Columbia team. We're always here to help!

April 10, 2024

Always a smooth and pleasant experience, Melvin is knowledgeable and a great communicator. Quality work every time! More

by Mary Beth Poston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Jim Hudson Lexus responded

Mary Beth, we're delighted to know that Melvin and our team at Jim Hudson Lexus of Columbia consistently provide you with a smooth and pleasant experience. Thanks for the review - safe travels until next time!

April 10, 2024

I just want to give thanks to Erik at JIM HUDSON auto Lexus what a great guy great customer service I so enjoy how he goes by his business. I’m so thankful for Erik. More

by Murrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Jim Hudson Lexus responded

Murrell, it's fantastic to know that Erik provided you with such great service at Jim Hudson Lexus of Columbia. We appreciate your kind words and are grateful for customers like you!

April 09, 2024

Reasonably priced for a luxury brand shop, with quality technicians and service advisors. They have a nice waiting area and perform work on a timely manner. My only suggestion for an improvement is that th More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Jim Hudson Lexus responded

Jon, we appreciate your feedback about the service provided at Jim Hudson Lexus of Columbia. We're glad you enjoyed our waiting area and found value in our work. Your suggestion for a faster check-in process is also noted, as we're always looking for ways to improve the overall customer experience. Thanks for sharing and drive safely!

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