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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,180 Reviews
Call Service Center (803) 754-9500

2,180 Reviews of Jim Hudson Lexus - Service Center

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March 25, 2023

Always a wonderful experience with the Service Dept. Tanner was great to work with and knowledgeable. More

by RW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Jim Hudson Lexus responded

Tanner and the team are always happy to help you out! Thank you for supporting Jim Hudson Lexus of Columbia and we will see you next time!

March 25, 2023

I had a great experience at Jim Hudson Lexus service writer was pleasant to talk with.Service was completed timely and and everyone was pleasant in the the service area. More

by Trobionson15
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Jim Hudson Lexus responded

We're so glad our team could welcome you to Jim Hudson Lexus of Columbia with personable and timely service that made your experience a 5-star success! Safe travels, and we look forward to your next visit!

March 24, 2023

The customer service (with Tanner most recently) at Jim Hudson is spectacular. It doesn't get any better than these guys. I can't imagine ever buying a car from somewhere else again. More

by leventij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Jim Hudson Lexus responded

Tanner and the Jim Hudson Lexus of Columbia team are so grateful for your support and loyal business!

March 24, 2023

I appreciate the great customer service before and after the purchase of my RX350 at Jim Hudson Lexus! More

by teresabrichardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryn Russ
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Mar 24, 2023 -

Jim Hudson Lexus responded

We're happy to be of assistance! As you said, our team believes in providing quality service that follows customers through the purchasing process and beyond--we want customers to know we truly care about their satisfaction and will find them the best vehicle for them. We appreciate you and hope to see you again at Jim Hudson Lexus of Columbia! Enjoy your RX350!

March 23, 2023

Good service and good communication about car. Explains options very well. Gives good information about price. More

by Smokeydavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2023 -

Jim Hudson Lexus responded

We're glad our team delivered excellent service during your visit! We work hard to ensure that our work is defined by our quality customer service and clear communication. We appreciate your business and hope to see you again at Jim Hudson Lexus of Columbia!

Mar 23, 2023 -

Smokeydavis responded

Good experience

March 23, 2023

Excellent customer service. Eric was extremely knowledgeable and polite. Eric explain features on my car that I could not figure out. Thanks Eric More

by Diamond
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2023 -

Jim Hudson Lexus responded

We are so happy to hear about your great experience with Eric at Jim Hudson Lexus of Columbia. We hope you're loving the new ride!

March 23, 2023

We always receive GREAT service at Jim Hudson Lexus in Columbia. Erik was our service manager and he took great care of us! We moved from Columbia to Lancaster and they provided Valet service and came to More

by Tonya Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Jim Hudson Lexus responded

Thanks for the great review. Please let us know if you need anything else in the future!

Mar 24, 2023 -

Jim Hudson Lexus responded

Tonya, thank you for the review! We are so glad to hear that you had such as successful service experience working with Erik and the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you back again down the road!

March 22, 2023

The service was great! I appreciate having a loaner. Sam was excellent! Prices always seem to be a little high however. More

by rreinhardt
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2023 -

Jim Hudson Lexus responded

We are delighted to see your five stars for Sam and the Jim Hudson Lexus of Columbia team! Thank you for your support and business.

March 22, 2023

Dealership and Dealer presenter were professional, knowledgeable and polite. The problem was explained and was rectified. My tires were examined. More

by Trapp.charlene
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2023 -

Jim Hudson Lexus responded

We love to see five-star reviews on the Jim Hudson Lexus of Columbia page! Thank you for stopping in for service and sharing your experience. See you down the road!

March 21, 2023

Excellent customer service and friendly. Very clean as well!!!They kept me informed of the work being performed. More

by Inieves08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2023 -

Jim Hudson Lexus responded

Thank you for choosing Jim Hudson Lexus of Columbia! We're so happy to hear such positive feedback regarding our facilities as well as our team's customer service. We appreciate you and hope to work with you again!

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