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Jim Hudson Lexus - Service Center

Columbia, SC

5.0
2,206 Reviews
Call Service Center (803) 754-9500

2,206 Reviews of Jim Hudson Lexus - Service Center

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April 22, 2023

The service adviser had provided sufficient information about the service and update of the service progress. More

by v.n.delacruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

Jim Hudson Lexus responded

We're glad to hear that you had a great experience with our service advisor at Jim Hudson Lexus of Columbia! Thank you for taking the time to share your positive feedback about the service and updates. We appreciate your business and look forward to seeing you again down the road!

April 20, 2023

My service appointment at Jim Hidson Lexus in Columbia, SC was absolutely great! My service Rep, Colby Emerson, was very professional, courteous, and engaged with explaining everything to me up front. The More

by Vjbartley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Emerson
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Apr 21, 2023 -

Jim Hudson Lexus responded

It's wonderful to hear that your service appointment at Jim Hudson Lexus of Columbia was such a great experience! We're thrilled to hear that Colby was able to provide you with such professional and courteous service. We're proud to have a team that provides such impeccable follow-through from beginning to end. Thanks for sharing your experience with us!

April 19, 2023

One thing for sure is this establishment knows how to handle business the correct way! More

by bigearner80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

Jim Hudson Lexus responded

When a customer says words like this, we know we're doing our job right at Jim Hudson Lexus of Columbia! Thank you so much for the fantastic review!

April 18, 2023

They are So Spectacular! They are very attentive to their customers for sure! Fantastic people! More

by Mdcrosier4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Mdcrosier4 responded

They do an Outstanding Performance in what they do. They care.

Apr 19, 2023 -

Jim Hudson Lexus responded

Our entire team is so thrilled to see this glowing review! Thank you so much for supporting Jim Hudson Lexus of Columbia and please let us know if you need anything down the line!

Apr 19, 2023 -

Mdcrosier4 responded

You ALWAYS do such a Wonderful job on the service you give. So satisfied with your service. You do Over and beyond.

April 16, 2023

Jim Hudson dealership seems to be. organized around meeting the transportation needs of its customers including marketing and service. More

by Wrbailey38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

Jim Hudson Lexus responded

Thank you for taking the time to share your feedback! We are glad to hear that our team at Jim Hudson Lexus of Columbia delivered such an outstanding experience. Drive safely, and we hope to see you back!

April 16, 2023

The dealership is hard to surpass in customer service, with everything provided to create a wonderful experience. I had the pleasure of being represented by Melvin Alston and as before, he provides top no More

by murrelbigger27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

Jim Hudson Lexus responded

We appreciate you taking the time to share your positive experience with Jim Hudson Lexus of Columbia! We're thrilled that Melvin provided top-notch service and that our dealership exceeded your expectations. Thank you for the recommendation, and we hope to see you back again down the road!

April 15, 2023

I love the dealership. Everyone is always kind and respectful. Eric is very nice and very informative about my vehicle, answers all my questions. More

by Mustang14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

Jim Hudson Lexus responded

Thank you for sharing your positive experience with us! We are thrilled to hear that Eric and our team at Jim Hudson Lexus of Columbia have consistently welcomed you with friendly and communicative service. We appreciate your support and look forward to seeing you again!

Apr 19, 2023 -

Mustang14 responded

The experience was wonderful!! Eric was kind and helpful. The whole experience was a 5 star!!!

April 14, 2023

THANK YOU KINDLY FOR A VERY WARM WELCOME AND IMMEDIATE SERVICE. I WAS SERVED IN A TIMELY MANNER. MR. ERIK EXPLAINED SERVICES PATIENTLY. MY CAR WAS WASHED AND CLEANED AND I REALLY APPRECIATE THE KINDNESS More

by JET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2023 -

Jim Hudson Lexus responded

Thank you for taking the time to share your experience at Jim Hudson Lexus of Columbia. We're thrilled to hear that you received quick service from Erik. We always strive to go above and beyond with our car wash and cleaning services, and we're glad that you appreciate our efforts! We look forward to your next visit!

April 14, 2023

Very customer friendly. good waiting dept.very good customer service personal.will recommend our family members. More

by praval300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2023 -

Jim Hudson Lexus responded

We appreciate your five-star review of Jim Hudson Lexus of Columbia! We are thrilled to hear that our team provided excellent customer service. Thank you for recommending our dealership to your family members.

April 13, 2023

An excellent job! ! Couldn’t ask for any better service. Professional, went beyond the call of duty to see that customer was completely satisfied. I give him the highe More

by ethelwsweat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2023 -

Jim Hudson Lexus responded

Ethel, we're thrilled to hear that you had such a positive experience with Jim Hudson Lexus of Columbia! Our team is dedicated to providing top-notch service and we're glad to know that we went above and beyond to ensure your satisfaction. Thank you for the kind words and we hope to see you again soon!

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